Goldenvoice Los Angeles- Box Office Attendant

AEG Presents; Los Angeles (CA); Presencial; USD 24 796 - 26 174; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

ACA benefits eligibility

Resumo da oferta

AEG Presents in Los Angeles is seeking a part-time Box Office Attendant to help guests select tickets, process orders, and collect payments at events.

You will provide information about seating options and pricing, greet customers, and help maintain a positive working atmosphere while supporting event operations.

Qualificações

• High School Diploma or its equivalency.
• Minimum of 1+ years of related work experience.
• Excellent customer service skills.
• Must be able to work independently and in a team setting.
• Good communication skills to effectively communicate with customers and co-workers.
• Basic math skills.
• Must be responsible and professional.
• Effective decision-making skills.
• Demonstrated ability to work in a fast-paced environment.
• Available to work flexible hours, including nights and weekends.

Responsabilidades

• Accurately and efficiently process orders for and collect payments from guests.
• Follow cash handling and inventory procedures to ensure security of assets and inventory.
• Greet customers with a positive and friendly demeanor; assist guests by providing information, answering questions and processing requests.
• Resolve customer concerns by providing superior customer service, utilizing common practices for resolution and escalating to supervisor when needed.
• Offer upselling opportunities to similar events in the genre by demonstrating a strong knowledge of upcoming events.
• Contribute to the team dynamic by assisting coworkers, maintaining the facilities' cleanliness and helping to develop and maintain a positive work environment.

Conhecimentos

Customer service

Team collaboration

Communication

Cash handling

Basic math

Problem solving

Formação académica

High School Diploma

Descrição da oferta de emprego

BOX OFFICE ATTENDANT

The Box Office Attendant is responsible for communicating information regarding the location, event, seating options, price structures, and other details to help guests select the best event ticket option. The incumbent will process ticket orders, collect payments, and help with guest lists.

PRIMARY RESPONSIBILITIES

• Accurately and efficiently process orders for and collect payments from guests.
• Follow cash handling and inventory procedures to ensure security of assets and inventory.
• Greet customers with a positive and friendly demeanor; assist guests by providing information, answering questions and processing requests.
• Resolve customer concerns by providing superior customer service, utilizing common practices for resolution and escalating to supervisor when needed.
• Offer upselling opportunities to similar events in the genre by demonstrating a strong knowledge of upcoming events.
• Contribute to the team dynamic by assisting coworkers, maintaining the facilities' cleanliness and helping to develop and maintain a positive work environment.

QUALIFICATIONS

• High School Diploma or its equivalency.
• Minimum of 1+ years of related work experience.
• Excellent customer service skills.
• Must be able to work independently and in a team setting.
• Good communication skills to effectively communicate with customers and co‑workers.
• Basic math skills.
• Must be responsible and professional.
• Effective decision‑making skills.
• Demonstrated ability to work in a fast‑paced environment.
• Available to work flexible hours, including nights and weekends.

Pay scale: $18.00-$19.00

Bonus: This position is not eligible for a bonus under the current bonus plan requirements.

Benefits: Part‑time: This position may be eligible for benefits (ACA qualification).

AEG's policy is to hire the most qualified applicants. We are an equal opportunity employer and will not discriminate against any individual, employee, or application for employment on the basis of race, color, marital status, religion, age, sex, sexual orientation, national origin, or any other legally protected status recognized by federal, state or local law.