GME Program Support Administrator

Boston Medical Center (BMC); Boston (MA); On-site; USD 45,000 - 60,000; Full time

Job summary

A medical facility in Boston is seeking a GME Program Support Administrator to provide administrative support for residency and fellowship programs. Responsibilities include maintaining schedules, assisting with recruitment, and coordinating educational logistics. The ideal candidate has a bachelor's degree in business administration and strong organizational skills. This is a full-time, entry-level position with opportunities to support multiple programs.

Qualifications

• 0-3 years of experience in administration or business office environment.

Responsibilities

• Assists primary department Program Manager with administrative support.
• Tracks and verifies curriculum requirements.
• Coordinates logistics for lectures and events.
• Maintains training program website with updates.

Skills

Strong organizational and multitasking skills

Strong written and verbal communication skills

Ability to work independently and collaboratively

Works efficiently under the direction of manager

Competency with payroll and budgetary accounting

Proficiency in Outlook, Word, Excel, Power Point

Excellent record-keeping skills

Education

Bachelor's degree in business administration or related field

Job description

Overview

Position: GME Program Support Administrator
Department: Radiology
Schedule: Full Time

POSITION SUMMARY

The GME Program Support Administrator assists the primary department Program Manager with administrative support in the development and evaluation of educational components for residents and fellows. In addition, assistance will be provided to all program directors, in particular to the Integrated Interventional Program Director. Critical job responsibilities include tracking and verification of curriculum requirements, maintenance of rotation schedules, assisting with resident recruitment and orientation, and related administrative support duties. Must have the ability to prioritize, be detail-oriented, be self-managed, professional and work very effectively within a team.

ESSENTIAL RESPONSIBILITIES / DUTIES

• The GME Program Support Administrator will support, but not limited to, 2 residency and 2-5 fellowship programs.
• Maintains basic knowledge of ACGME common and specialty-specific program requirements and entry level competency in the administrative management of training program(s). Works with support and guidance from their supervisor, Program Director, GME office, and other Program Administrators.
• Actively participates in Program Administrator monthly meetings, and other trainings/events through the GME office.
• Plans, coordinates and provides administrative support for the operations of the education office including:
• Administrative & Office Support
• • Responsible for screening calls/correspondence as well as responding and/or re-directing to appropriate parties for response.
• • Plans, organizes and coordinates departmental meetings or special events, including reserving conference rooms, sending and tracking invitations, sets up room and equipment (A/V tech, conference call if necessary, projector, etc.). Prepares agenda, produces and distributes materials, records and distributes meeting minutes/notes.
• Education Program Support
• • Assists with ensuring requirements of certifying agencies such as the Accreditation Council for Graduate Medical Education (ACGME) and Residency Review committee (RRC); serves as a liaison with the ACGME and Specialty Boards for all matters dealing with residents and fellows, as required.
• • Maintains and updates training program website with Department and Communications stakeholders. Collaborates with program contacts to manage website and social media content.
• • Coordinates logistics for lectures. Arranges for and confirms speakers well in advance; Prepares agenda/topics covered, prints and distributes materials, records attendance and monitors quality of lectures; Edit and update lecture recordings into the department library.
• • Works independently with tasks such as scheduling, procedure logging, distributing/collecting evaluation forms, monitoring conference attendance, monitoring duty hours and general personnel tracking.
• • Supports administrative responsibilities related to hiring, licensing, onboarding, and advancement of trainees and communicates with trainees about related requirements, trainings and processes. Tracks completion of these tasks and appropriately follows up with those who are incomplete or non-compliant.
• • Assists in preparations for site visits, self-study, and other internal and external review processes.
• • Works with the Residency Management Suite application (New Innovations) to assist with tasks such as scheduling, procedure logging, and evaluations to maintain accurate recordkeeping.
• • Serves as liaison for residents and fellows regarding any inquiries or issues. Refers them to the appropriate party if unable to answer their questions.
• Other duties
• • Conform to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided.
• • Utilize hospital’s behavioral standards as the basis for decision-making and to facilitate the hospital and the department’s mission.
• • Follow established hospital infection control and safety procedures.
• • Perform other duties as assigned or as necessary.

EDUCATION

Bachelor's degree in business administration or related field (or equivalent relevant experience in lieu of education).

EXPERIENCE

0-3 year of experience in administration or in business office environment.

KNOWLEDGE AND SKILLS

• Strong organizational and multitasking skills
• Strong written and verbal communication skills.
• Experience working both independently and in a team-oriented, collaborative environment is essential.
• Works efficiently under the direction of manager
• Ability to work effectively with all levels of faculty, administration, and staff in situations where one must be courteous but firm in seeking information or cooperation.
• Requires competency working with numbers, including payroll and basic budgetary accounting/data analysis.
• Basic knowledge of and ability to operate various computer software applications, including but not limited to Outlook, Word, Excel, and Power Point.
• Requires excellent record-keeping skills, office organizational skills, and computer literacy necessary for entering and maintaining informational data, creating schedules, and ability to maintain detailed, accurate, and complete records of departmental activities and confidential personnel/training records.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Hospitals and Health Care