GME Program Manager, Internal Medicine-Cardiology, Full Time, First Shift

UC Health; Cincinnati (OH); On-site; USD 85,000 - 120,000; Full time

Job summary

UC Health in Cincinnati, OH seeks a GME Program Manager who operates with high independence to meet goals within tight deadlines. This role focuses on managing resident data, ensuring compliance, and supporting program coordinators across education and accreditation activities.

The position requires a Bachelor's degree (Master's preferred) with 3–5 years of experience; a stronger candidate has 6–10 years and familiarity with healthcare terminology and Microsoft Office/Excel.

Qualifications

• Minimum Bachelor’s degree required; Master’s preferred.
• Performance Improvement certification preferred.
• 3–5 years equivalent experience required; 6–10 years preferred.
• Knowledge of health care, GME and HR terminology preferred.
• Strong information systems and technology background.
• Background in healthcare preferred.
• Excellent interpersonal skills and collaboration with other disciplines.
• Proficient in Microsoft Office; Excel proficiency required.

Responsibilities

• Oversees collection and maintenance of all operational and academic data in the resident management system.
• Ensures accurate record keeping of resident/fellow training, education, scholarship, procedure logging and HR data, visas, training requirements, system access, rotations, and programs.
• Manages supplies and content related to education functions for sponsoring institution.
• Serves as a resource for program coordinators and directors.
• Prepares for state and federal audits and visits.
• Collects and analyzes data; recommends improvements to operations, academics, and evaluations.
• Communicates clearly within the GME community and participates in meetings, workshops, and retreats.
• Obtains information related to program accreditation by attending meetings and reviewing communications.
• Implements, assigns and monitors curriculum in resident management system software for team.
• Monitors compliance and assists with evaluations.
• Generates aggregate evaluative reports.
• Supports development needs for coordinators and directors to meet requirements.
• Ensures high quality customer service for internal and external customers.
• Provides regular telephonic support to program directors and coordinators on residency management system and ACGME sites.
• Participates in marketing and outreach efforts.
• Pursues professional growth through conferences and committees.
• Keeps updated on Graduate Medical Education trends and industry standards.
• Supports learning needs and coordinates training activities.
• Works with Financial Analyst on annual budget and statistics; seeks cost reductions via efficient use of resources.
• Schedules staff to control overtime; orders supplies and coordinates with vendors.

Skills

Interpersonal skills

Microsoft Excel

Microsoft Office

Education

Bachelor's Degree

Master's Degree

Performance Improvement certification

3-5 Years equivalent experience

6-10 Years equivalent experience

Tools

Excel

HRIS/Resident Management Systems

Job description

Job Description

The GME Program Manager position requires a high level of independence and the work is primarily self-directed and initiated and requires the ability to meet goals and objectives within a multitude of tight and externally facing deadlines.

Location

Cincinnati, OH, United States

Qualifications

• Minimum Required: Bachelor's Degree
• Preferred: Master's Degree
• Performance Improvement certification preferred.
• Minimum Required: 3 - 5 Years equivalent experience
• Preferred: 6 - 10 Years equivalent experience
• Knowledge of health care, GME and human resources terminology preferred.
• Strong Informational Systems and technology background.
• Background in healthcare preferred.
• Must have excellent interpersonal skills and the ability to collaborate with other disciplines.
• Proficient in Microsoft Office; must have proficiency in Excel.

Responsibilities

• Provides direct oversight of the collection and maintenance of all operational and/or academic data contained in the resident management system.
• Ensures accurate record keeping of all aspects of resident / fellow training, education, scholarship, procedure logging and employment including HR related data, Visas, institutional training requirements, system access, site rotations, and programs.
• Supervises needed supplies and content related to education functions, meetings and responsibilities of a sponsoring institution.
• Directs and serves as a resource person for program coordinators.
• Partakes and remains instrumental and knowledgeable in preparing for state and federal audits and visits.
• Assists in collection and analysis of data. Actively makes recommendations for improvement of operational/academic and evaluation performance based on analysis.
• Demonstrates clear, concise and interdisciplinary communication in the UCMC GME Community, and is active in program coordinator/manager, program director and department meetings, workshops, and retreats.
• Takes initiative to obtain information related to program accreditation by, but not limited to: attending meetings, drafting or reviewing meeting minutes, reading department generated e-mails, newsletters and other formats of communication in a timely manner.
• Implements, assigns and monitors education and training curriculum on resident management system software functionality for team, program managers/coordinators, and program directors.
• Monitors compliance and identifies evaluation deficiencies and assists program directors and coordinators with implementation of requisite evaluations.
• Generates aggregate evaluative reports.
• Identifies needs and assists with development for program coordinators and directors as needed. In collaboration with team, assures competencies meet or exceed operational or academic (ACGME, GMEC, CPME, ABOG, ACNS, ODH, TJC) requirements.
• Assists Program Directors, Asst Program Directors and Key Clinical Faculty in identifying program or individual learning needs and helps coordinate the appropriate training activities to meet these needs and evaluate their outcomes.
• Assures that the delivery of high quality customer service is being provided to customers (internal and external).
• Ensures customer service is a high priority and strongly emphasizes its significance. Serves as a role model for others.
• Provides regular telephonic support to program directors and coordinators on all tabs in the residency management system and ACGME websites.
• Actively participates in Marketing and Outreach endeavors.
• Seeks opportunities for professional growth and development through participation in relevant conferences, professional committees (i.e. Med Hub conferences, AAMC, ACGME) and continuing education activities.
• Networks with colleagues and remains knowledgeable about current trends in Graduate Medical Education.
• Identifies and assumes responsibility for on-going learning needs by completing a minimum of two new learning opportunities available through Corporate Training and Development.
• Willingly explores and implements new industry standards in order to strive for higher quality measures.
• Works with the Financial Analyst in preparation of the annual budget including statistics.
• Strives to reduce costs by appropriate use of equipment and utilization of supplies.
• Appropriately schedules staff to control overtime expenditure.
• Ordering supplies and equipment, work with vendors on best process.

While the position will work in a normal office environment, travel to the various hospitals and work locations will be necessary. Work hours will vary from time to time depending upon the needs of the business. Regular and predictable on-site attendance is required for this position.

About UC Health

UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching - a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.

At UC Health, we’re proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region’s adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you’ll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is an EEO employer.