GMC Customer Advocacy & Engagement Intern

Hewlett Packard Enterprise; San Jose (CA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Health benefits

Professional development

Inclusion and diversity

Connectivity with teams

Job summary

GMC Customer Advocacy & Engagement Intern at Hewlett Packard Enterprise Development LP in California. You will support customer advocacy programs, assist executive engagement initiatives, and help amplify customer stories that demonstrate HPE value.

The role emphasizes research, analysis, coordinating with cross-functional teams, and contributing to strategic messaging. Ideal for students pursuing business, marketing, or communications with strong communication, organization, and problem-solving

Qualifications

• Pursuing a bachelor's degree in business, marketing, or communications.
• No prior internship required; campus involvement is a plus.
• Preferred backgrounds include Marketing, Communications, Business, or Public Relations.

Responsibilities

• Support customer advocacy programs and executive engagement initiatives.
• Collaborate with cross-functional teams on projects.
• Attend team meetings and learn project methodologies.
• Identify process improvements to enhance performance and customer satisfaction.
• Support Boards of Advisors and other executive engagement programs.
• Assist with messaging and storytelling connecting customer outcomes to HPE value.
• Coordinate communications and reporting for the Executive Sponsor Program.
• Assist Customer Innovation Center and Demo Portal initiatives.

Skills

Communication

Analytical skills

Problem-solving

Time management

Collaboration

Storytelling

AI tools awareness

Education

Bachelor's degree in Business/Marketing/Communications

Tools

Microsoft Office Suite

Job description

GMC Customer Advocacy & Engagement Intern

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

Role Summary Support customer advocacy programs and executive engagement initiatives that amplify customer stories and showcase HPE experiences.

Responsibilities

• Support the assigned business unit through research, analysis, and project coordination.
• Collaborate with cross-functional teams to contribute to ongoing activities as part of projects assigned.
• Participate in team activities by attending team meetings, learning about project methodologies, and collaborate effectively with colleagues.
• Identify and suggest implementation of specific changes to processes and tools to improve performance, efficiency, and customer/client satisfaction.
• Develop an understanding of internal and external relationships with stakeholders for performance expectations and needs.
• Fulfill tasks and responsibilities assigned by a supervisor in a timely and efficient manner.
• Participate in periodic reviews to share updates and incorporate feedback on assigned projects/initiatives.

Role-Specific Scope & Responsibilities

• Support customer reference activities and help identify, organize, and amplify customer proof points and stories.
• Assist with Boards of Advisors and other executive customer-engagement programs through research, planning, and content support.
• Contribute to strategic messaging and storytelling projects that connect customer outcomes to HPE value.
• Support the Executive Sponsor Program through program coordination, communications, reporting, and continuous-improvement analysis.
• Assist Customer Innovation Center and Demo Portal initiatives that strengthen customer experiences and sales enablement.
• Capture insights and recommendations that improve customer advocacy and engagement programs over time.

Education & Experience

• Currently pursuing a bachelor's degree in business, Marketing, Communications, or a related non-technical field.
• No prior experience required; previous internships or campus involvement is a plus.
• Preferred academic backgrounds for this role: Marketing, Communications, Business, Customer Experience, Public Relations, or a related field.

Knowledge & Skills

• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical skills.
• Time management skills and working within defined timelines.
• A collaborative, solution-focused mindset and overall sense of urgency.
• Proficiency in standard office software (e.g., Microsoft Office Suite).
• Strong storytelling and communication skills.
• Interest in customer experience, advocacy, and executive engagement.
• Ability to conduct qualitative research and synthesize insights.
• High degree of professionalism and attention to detail.
• Strong coordination and stakeholder-management skills.
• Curiosity and willingness to learn and apply emerging technologies and AI-enabled tools where appropriate to the assigned work.

Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here. Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

What We Can Offer You:

• Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
• Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
• Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
• Let’s Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #unitedstates #interns

Job: Administration Job Level: N/A

"The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. – United States of America: Hourly Salary USD 26.00 - 30.00 in California The listed salary range reflects base salary. Variable incentives may also be offered."

Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

Equal Employment Opportunity

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

Equal Opportunity Employer (EEO) Hewlett Packard Enterprise provides equal employment opportunity to any employee or applicant without regard to sex, gender, color, race, ethnicity, religion, creed, national origin, ancestry, citizenship, age, marital status, sexual orientation, gender identity and expression, physical or mental disability, medical condition, pregnancy, protected veteran status, uniformed service status, familial status, genetic information, political affiliation, or any other characteristic protected by federal, state, or local law. If you’d like more information about your EEO right as an applicant under the law, please click here: Know Your Rights.

Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law - Supplement E-Verify (US & PR only) HPE is an E-Verify employer. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm the employment eligibility of all newly hired employees. For more information click here.

Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here. Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

Disclosure of Sensitive Personal Data

Please ensure the resume you submit to us does not include any sensitive personal data. Sensitive personal data includes data revealing information about your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, sex life or sexual orientation. To the extent the resume you submit does contain this type of personal data, you consent to the storing and processing of this data by HPE for the purpose of reviewing and managing your application.