GM Warranty Specialist: Detail‑Oriented, CDK Pro, 5‑Day Week

John-Thornton-Chevrolet; Lithia Springs (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

John-Thornton-Chevrolet in Lithia Springs, GA seeks an experienced Warranty Administrator with strong GM warranty process knowledge. The role focuses on claims processing, policy compliance, and effective coordination with service, parts, and finance teams.

CDK software experience is a plus for handling documentation and communications with GM and vendors. The ideal candidate will bring 5+ years of GM warranty experience, exceptional attention to detail, and solid organizational and

Qualifications

• Minimum of 5 years experience as a Warranty Administrator with GM warranty processes.
• Strong knowledge of GM warranty policies and procedures.
• Experience with CDK software is a plus.
• Excellent attention to detail and organizational skills.
• Strong communication and interpersonal abilities.
• Ability to work independently and as part of a team.

Responsibilities

• Manage and process warranty claims accurately and efficiently in accordance with GM guidelines.
• Review warranty documentation and ensure compliance with manufacturer policies.
• Coordinate with service departments, parts, and finance teams to resolve warranty issues.
• Maintain detailed records of warranty claims and communications.
• Utilize CDK software to support warranty administration tasks (preferred).
• Communicate with GM representatives and vendors as needed.

Skills

GM warranty processes

Warranty administration

Communication

Organizational skills

Interpersonal abilities

Independent & team work

Tools

CDK software

Job description

John-Thornton-Chevrolet in Lithia Springs, GA seeks an experienced Warranty Administrator with strong GM warranty process knowledge. The role focuses on claims processing, policy compliance, and effective coordination with service, parts, and finance teams.

CDK software experience is a plus for handling documentation and communications with GM and vendors. The ideal candidate will bring 5+ years of GM warranty experience, exceptional attention to detail, and solid organizational and