GM Shop Foreman

Chapman Auto Stores; Philadelphia (Philadelphia County); On-site; USD 125,000 - 140,000; Full time

Benefits offered by this job

Health insurance with choice of plans

Dental and vision insurance

401(k) retirement plan with company to

Paid time off

Employee vehicle purchase program

Parts and service discounts

Job summary

Chapman Chevrolet in Philadelphia is seeking a GM Shop Foreman to lead the service department and assist our management team in elevating the store to world-class standards. The role focuses on helping technicians and Advisors advance and sharing knowledge to drive performance.

The GM Shop Foreman will monitor scheduling, warranties, and repair orders while maintaining high customer satisfaction and directing apprentices under supervision. Competitive compensation provided.

Qualifications

• Minimum of 10 years GM experience is required.
• Gold certification is required.

Responsibilities

• Schedules shop work to maximize productivity and aligns with dealership policy.
• Prioritizes and controls comebacks to ensure timely repair.
• Reviews repair orders and tracks time/cost estimates with service advisors.
• Maintains warranty material disposition procedures.
• Keeps strong communication with service advisors and management.
• Supervises apprentices and reports equipment or safety issues.

Skills

Leadership

Mentoring

Education

10 years GM experience

Gold certified

Job description

GM Shop Foreman – Automotive - Chapman Chevy $125,000 - $140,000

Chapman Chevrolet is in need of a GM Master Technician with the desire to take a leadership role and assist our management team to take our store to world class level. Someone with the ability to help our technicians and Advisors advance and share his/her knowledge,

Brief Description

Chapman Chevrolet is in need of a GM Master Technician with the desire to take a leadership role and assist our management team to take our store to world class level. Someone with the ability to help our technicians and Advisors advance and share his/her knowledge,

Job Responsibilities

• Helps schedule shop work to facilitate maximum productivity in accordance with dealership policy and the technician skill level required.
• Prioritizes and controls all comebacks to ensure proper and prompt attention.
• Reviews job status frequently, logging status and reporting any change in time or cost estimates to the appropriate service advisor and/or customer.
• Ensures that technicians follow warranty material disposition procedures.
• Maintains timely and professional contact with service advisors and management.
• Reviews hard copies of repair orders turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly.
• Schedules maintenance for service department equipment.
• Prepares a list of needed service department equipment, supplies and required repairs, and reviews with the service manager as needed.
• Coordinates parts requirements with the parts department-contacting special order parts customers immediately upon receipt of parts orders to schedule appointment.
• Advises parts manager and service manager of repetitive shortage so that corrective action can be taken.
• Maintains high customer satisfaction ratings.
• Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
• Diagnoses cause of any malfunction and performs repair.
• Communicates with parts department to obtain needed parts.
• Saves and tags parts of the job if under warranty or if requested by the customer.
• Examines assigned vehicle to determine if further safety or service work is required or recommended.
• Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
• Supervises work of any apprentice technicians as assigned.
• Reports machinery defects or malfunctions to supervisor.
• Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
• Operates all tools and equipment in a safe manner.
• Reports any safety issues immediately to management.
• Diagnose and repair vehicles as agreed upon.

Compensation

Estimated compensation is $125,000 -$140,000 year.

Benefits

• Health insurance with choice of medical plans starting at $84.50/month
• Dental and vision insurance
• Life, STD, LTD, Hospital Indemnity, Accident, and Critical Illness insurance
• 401(k) retirement investment plan with company match
• Accrued paid time off
• Employee Vehicle Purchase Program
• Parts and service discounts
• Professional work environment, with job training and advancement opportunities

Education and/or Experience

Minimum of 10 years GM experience and minimum of Gold certified

Requirements

Valid Driver's License and MVR acceptable to our Insurance Carrier