GM Shop Foreman

Jimmy Jazz; Philadelphia (Philadelphia County); On-site; USD 125,000 - 140,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Paid time off

Employee vehicle purchase program

Discounts on parts and service

Job summary

Chapman Chevrolet is seeking a GM Master Technician to lead and mentor the service team and help advance technicians and Advisors while upholding dealership and factory standards.

The role involves scheduling work, controlling time and costs, ensuring warranty procedures, maintaining high customer satisfaction, and coordinating with service advisors and parts. Compensation ranges from $125,000 to $140,000 per year plus comprehensive benefits.

Qualifications

• Minimum of 10 years GM experience.
• Gold certification required.
• Valid driver''s license and MVR acceptable to our Insurance Carrier.
• Strong leadership and coaching abilities.

Responsibilities

• Schedules shop work to maximize productivity in accordance with dealership policy and technician skill level.
• Prioritizes and controls all comebacks to ensure proper and prompt attention.
• Reviews job status frequently, logging status and reporting changes in time or cost estimates to the service advisor or customer.
• Maintains timely contact with service advisors and management; ensures warranty materials are handled properly.
• Supervises work of any apprentice technicians as assigned and coordinates with the service manager.
• Communicates with parts department to obtain needed parts and informs if additional work is needed.

Skills

Leadership

Mentorship

Workshop scheduling

Education

GM experience 10+ years

Gold certification

Job description

Description

Chapman Chevrolet is in need of a GM Master Technician with the desire to take a leadership role and assist our management team to take our store to world class level. Someone with the ability to help our technicians and Advisors advance and share his/her knowledge,

Job Responsibilities

• Helps schedule shop work to facilitate maximum productivity in accordance with dealership policy and the technician skill level required.
• Prioritizes and controls all comebacks to ensure proper and prompt attention.
• Reviews job status frequently, logging status and reporting any change in time or cost estimates to the appropriate service advisor and/or customer.
• Ensures that technicians follow warranty material disposition procedures.
• Maintains timely and professional contact with service advisors and management.
• Reviews hard copies of repair orders turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly.
• Prepares a list of needed service department equipment, supplies and required repairs, and reviews with the service manager as needed.
• Coordinates parts requirements with the parts department-contacting special order parts customers immediately upon receipt of parts orders to schedule appointment.
• Advises parts manager and service manager of repetitive shortage so that corrective action can be taken.
• Maintains high customer satisfaction ratings.
• Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
• Diagnoses cause of any malfunction and performs repair.
• Communicates with parts department to obtain needed parts.
• Saves and tags parts of the job if under warranty or if requested by the customer.
• Examines assigned vehicle to determine if further safety or service work is required or recommended.
• Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
• Supervises work of any apprentice technicians as assigned.
• Reports machinery defects or malfunctions to supervisor.
• Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
• Operates all tools and equipment in a safe manner.
• Reports any safety issues immediately to management.
• Diagnose and repair vehicles as agreed upon.

Compensation

Estimated compensation is $125,000 -$140,000 year.

• Health insurance with choice of medical plans starting at $84.50/month
• Dental and vision insurance
• Life, STD, LTD, Hospital Indemnity, Accident, and Critical Illness insurance
• 401(k) retirement investment plan with company match
• Accrued paid time off
• Employee Vehicle Purchase Program
• Parts and service discounts
• Professional work environment, with job training and advancement opportunities

Requirements

Education and/or Experience

Minimum of 10 years GM experience and minimum of Gold certified

Requirements

Valid Driver's License and MVR acceptable to our Insurance Carrier