GM- Restaurant Manager Harriet's Hamburgers

Harriet's Hamburgers; Charlotte (NC); Sur place; USD 55 000 - 85 000; Plein temps

Avantages offerts par ce poste

Career development

Performance bonuses

Paid time off

Uniforms provided

401k options

Medical/Dental/Vision

Résumé du poste

Harriet's Hamburgers in Charlotte, NC is seeking a General Manager to oversee day-to-day operations, drive sales, and protect profitability.

The GM will lead guest service, training, scheduling, and cost controls, while inspiring a team to deliver outstanding hospitality consistent with our brand values.

You will manage inventory, vendor relations, and ensure compliance with company policies, while building a positive, collaborative work culture.

Qualifications

• Experience managing a high-volume restaurant.
• Ability to coach staff and maintain service standards.
• Proven track record in cost controls and inventory management.

Responsabilités

• Lead daily shifts and oversee guest service.
• Hire, train, and onboard team members.
• Direct inventory, ordering, and cost controls.
• Ensure compliance with brand standards.
• Foster a positive work culture.
• Drive sales and profitability through operations.

Connaissances

People leadership

Guest service excellence

Operations management

Budgeting

Outils

POS systems

Cash handling

Description du poste

Restaurant GM Harriet's Hamburgers

Job Summary:

The General Manager is responsible for overseeing the operations and financial performance of our restaurants. This includes increasing sales and profitability, implementing cost controls, managing inventory, creating efficient systems, and ensuring financial accountability. Key focus areas include improving team performance in guest service and hospitality, food preparation, and sales. Additionally, the manager supervises the hiring, training, and retention of employees, ensuring compliance with company guidelines and policies.

Responsibilities

• A true “people person” promoting exceptional and gracious service
• Always maintain a professional image
• Love your job, and it shows, you are happy, and your enthusiasm is contagious
• Run great shifts
• Daily direct supervision of all staff and ongoing coaching
• Hiring, onboarding, training, and team documentation
• Interacting with guests to ensure great service and hospitality. Lead by example
• Strong multi-tasking skills, ability to work efficiently and efficiently
• Competency in counting money, processing payments, and accounting
• A genuine commitment to excellence and success of the business
• Create a positive work environment and maintain our company brand culture

Benefits:

• Career development opportunities – we are growing!
• Competitive salary + quarterly performance bonuses
• Charitable opportunities to give back
• Paid time off + Vacation time (3 weeks to start)
• Uniforms provided
• A collaborative work environment that embraces individuality, encourages idea-sharing, and promotes a fun atmosphere
• Medical, Dental, Vision Insurance& 401k options to fit your needs