Guest-Driven Restaurant Manager | Growth & Team Leadership

Ontario Trillium Foundation; Charlotte (NC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Paid time off (PTO)

Healthcare contributions

401K contributions

Opportunities for future growth

Job summary

Ontario Trillium Foundation is seeking a Restaurant Manager for Harriet's Hamburgers in Charlotte, North Carolina. The role involves supervising restaurant operations to achieve financial goals, implementing controls, and managing team performance.

You will be responsible for hiring, training, and creating a positive work environment to foster exceptional guest service and hospitality. Benefits include paid time off, healthcare, and 401K contributions.

Qualifications

• Strong commitment to enhancing guest service and team performance.
• Experience in a supervisory role within a restaurant or hospitality environment.
• Ability to maintain a positive work environment and manage financial objectives.

Responsibilities

• Supervise restaurant operations and financial objectives.
• Enhance team performance for guest service and hospitality.
• Oversee hiring, training, and retention of employees.

Skills

Exceptional service skills

Multi-tasking abilities

Leadership and team management

Job description

Restaurant Manager Harriet's Hamburgers

Job Summary:

The Restaurant Manager supervises our restaurants' operations and financial objectives. This involves increasing sales and profitability, implementing controls, managing inventory and systems, and ensuring financial accountability. Key focus areas include enhancing team performance for guest service and hospitality, food preparation, and sales. Additionally, the manager oversees the hiring, training, and retention of employees in accordance with company guidelines and policies.

Responsibilities

·A true “people person” promoting exceptional and gracious service

·Always maintain a professional image

·Love your job, and it shows, you are happy, and your enthusiasm is contagious

·Run great shifts

·Daily direct supervision of all staff and ongoing coaching

·Hiring, onboarding, training, and team documentation

·Interacting with guests to ensure great service and hospitality. Lead by example

·Strong multi-tasking skills, ability to work efficiently and efficiently

·Competency in counting money, processing payments, and accounting

·A genuine commitment to excellence and success of the business

·Create a positive work environment and maintain our company brand culture

Benefits: paid time off (PTO)/vacation days, healthcare and 401K contributions, and opportunities for future growth within the hospitality group or new locations.