GM Dealership General Manager: Growth & CSI Leader

i.g. Burton; Milford (DE); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision

Life Insurance

Paid Time Off

401K

Paid Holidays

Job summary

i.g. Burton Auto Group is seeking an accomplished General Manager with General Motors dealership experience to lead our GM operations. The role requires proven leadership in driving profitability, improving CSI scores, and building high-performing teams within a GM franchise environment.

The ideal candidate will oversee Sales, Service, Parts, and Finance, foster a customer-first culture, and ensure compliance with all regulations while delivering strong business results.

Qualifications

• Franchised GM dealership experience required.
• GM dealership leadership experience required.
• Track record of profitability growth and market share expansion.
• Strong leadership, coaching, and people development skills.
• Exceptional communication, organizational, and interpersonal abilities.
• Ability to lead in a fast-paced, performance-driven environment.
• Entrepreneurial mindset with accountability.

Responsibilities

• Provide overall leadership and accountability for dealership operations.
• Drive performance across Sales, Service, Parts, and Finance departments.
• Partner with executive leadership to achieve profitability, growth, and market share objectives.
• Develop, coach, and support department leaders to maximize departmental performance.
• Monitor and analyze key performance indicators, financial statements, and operational reports.
• Ensure the dealership consistently meets or exceeds General Motors standards and expectations.
• Foster a customer-focused culture that delivers exceptional experiences and strong CSI results.
• Lead recruiting, development, and retention efforts to build a high-performing team.
• Maintain compliance with all manufacturer, state, and federal regulations.
• Establish and maintain relationships with customers, community partners, and General Motors representatives.
• Identify opportunities for process improvement and operational efficiency.
• Promote a positive, professional, and performance-oriented workplace culture.

Job description

i.g. Burton Auto Group is seeking an accomplished General Manager with General Motors dealership experience to lead our GM operations. The role requires proven leadership in driving profitability, improving CSI scores, and building high-performing teams within a GM franchise environment.

The ideal candidate will oversee Sales, Service, Parts, and Finance, foster a customer-first culture, and ensure compliance with all regulations while delivering strong business results.