Global Web Publishing & QA Ops Manager

Socket.dev; Bellevue (WA); On-site; USD 83,000 - 141,000; Full time

Job summary

Amazon in Bellevue, WA is seeking a seasoned marketing professional to own QA/UAT, localization, and cross-functional programs for web content. You will validate staging content, manage go-live schedules, and ensure post-publish correctness with screenshots in approvals tickets.

Responsibilities include intake, resource management, sprint coordination, and process improvements across US and ROW markets, plus mentorship for Web Content Specialists.

Qualifications

• 4+ years of professional non-internship marketing experience
• Experience using data and metrics to drive improvements
• Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
• Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion
• Experience producing marketing promotional material for Owned & Operated channels
• Experience in brand identity and voice development
• Experience creating brand marketing content

Responsibilities

• Perform QA and UAT using the Ops checklist, including Technical SEO, leveraging CMS expertise (preferably AEM) to validate content in staging across all browsers and devices
• Publish content from staging to production, scheduling go-live dates aligned with requestor timelines
• Confirm changes and functionality on the live website post-publish; provide screenshot confirmation in Approvals tickets
• Identify and escalate critical red flags (Legal risk, PR risk, financial risk, loss of customer trust) vs. non-critical stylistic feedback for fast-follow scheduling
• Triage and intake Approvals tickets, assign resources (builders, designers), and manage workback schedules
• Manage sprint/workback schedules, JIRA tickets, and Slack channel communications (#vml-leo-website)
• Drive process improvements and automation opportunities within the web content publishing pipeline
• Mentor and provide guidance to Web Content Specialists across US and ROW regions
• Oversee localization updates within the CMS—building translated content into AEM pages and conducting QA on localized builds
• Partner with Stakeholders and Translation agencies to ensure translated copy docs are delivered on schedule and ready for CMS integration
• Develop and maintain Ops checklists, QA documentation, and publishing SOPs for regional markets
• Coordinate with Product Marketing, Product, UX, Brand, Tax, Legal, and Regional Go-to-Market teams to ensure content accuracy and compliance
• Establish and maintain strong working relationships with technical and non-technical partners; demonstrate executive presence in meetings with ability to influence and drive decisions
• Proactively identify and resolve conflicts between competing priorities; escalates issues with clear, data-backed recommendations
• Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident, or lawfully admitted...for more information

Skills

Excel

Tableau

Pivot tables

Macros

CRM tools

Campaign management

Branding

Content creation

Tools

Marketo

Salesforce

Job description

Amazon in Bellevue, WA is seeking a seasoned marketing professional to own QA/UAT, localization, and cross-functional programs for web content. You will validate staging content, manage go-live schedules, and ensure post-publish correctness with screenshots in approvals tickets.

Responsibilities include intake, resource management, sprint coordination, and process improvements across US and ROW markets, plus mentorship for Web Content Specialists.