Website Operations Lead — Global Publishing & Launches

Amazon Web Services (AWS)

Seattle (WA)

On-site

USD 83,000 - 138,000

Full time

7 days ago
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Benefits offered by this job

Health insurance
401(k) matching
Paid time off
Parental leave

Job summary

Amazon Web Services, Seattle-based, is seeking a Website Operations Manager to drive operational excellence for launches and day-to-day publishing. You will manage intake, triage requests, and coordinate cross-functional teams across global partners to ensure on-time, high-quality website updates.

The role requires strong communication, adherence to AWS brand guidelines, and experience with enterprise CMS like AEM.

Qualifications

  • 5+ years of professional non-internship marketing experience.
  • Experience managing intake workflows and prioritizing competing requests.
  • Experience in digital publishing and content production timelines and process.
  • Experience leading website operational workflows and cross-functional coordination.
  • Experience with web content management, specifically with Adobe Experience Manager (AEM) or other enterprise CMS.
  • Experience building, executing and scaling cross-functional programs or advertising campaigns.

Responsibilities

  • Execute and manage day-to-day web publishing requests across AWS digital properties.
  • Triage, route, and prioritize incoming requests to meet launch timelines.
  • Coordinate website launches with stakeholders across web, marketing, engineering, UX, product, and business teams.
  • Provide US-hours coverage and coordinate web channel support across time zones, including large-scale events.
  • Identify and optimize internal web authoring workflows for efficiency and standards.
  • Ensure QA rigor to meet a high customer-experience standard before publication.

Skills

Digital publishing
Cross-functional coordination
Project management
Workflow optimization
Operational excellence

Tools

Adobe Experience Manager (AEM)
Asana
JIRA
Workfront

Job description

Amazon Web Services, Seattle-based, is seeking a Website Operations Manager to drive operational excellence for launches and day-to-day publishing. You will manage intake, triage requests, and coordinate cross-functional teams across global partners to ensure on-time, high-quality website updates.

The role requires strong communication, adherence to AWS brand guidelines, and experience with enterprise CMS like AEM.

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