Global VP of Sales & Customer Experience, AI-Driven Growth

CyrusOne

Dallas (TX)

On-site

USD 250,000 - 350,000

Full time

4 days ago
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Job summary

CyrusOne is seeking a Senior Vice President of Global Sales & Customer Experience to lead our global commercial and customer experience organization across North America, Europe and Asia Pacific. You will drive growth, own the customer lifecycle, and modernize the commercial operating system while advancing AI-enabled transformation.

The role requires extensive leadership of multi-regional sales teams, governance with executive leadership and strong experience with complex, capital-intensive

Qualifications

  • Proven track record in leading a global or multi-regional sales organization.
  • Experience transforming sales structures, incentives and processes.
  • Experience selling to large enterprise and capital-intensive buyers.

Responsibilities

  • Drive Growth: Build and execute the global commercial plan to meet sales targets.
  • Own the Customer Experience: Manage the full lifecycle from opportunity to renewal.
  • Build a Class A Team: Develop leadership, establish succession plans and align org structure.
  • Modernize Operating System: Implement disciplined sales processes and forecasting with Salesforce.
  • Lead AI-Enabled Transformation: Embed AI and automation into sales workflows and communications.
  • Close Complex Transactions: Lead large, long-cycle deals with pricing and risk management.

Skills

Global sales leadership
Strategic account management
Sales forecasting
Customer experience leadership
AI-enabled sales enablement
Board/exec liaison

Education

Bachelor's degree or equivalent professional experience

Tools

Salesforce
CRM analytics
Data visualization

Job description

CyrusOne is seeking a Senior Vice President of Global Sales & Customer Experience to lead our global commercial and customer experience organization across North America, Europe and Asia Pacific. You will drive growth, own the customer lifecycle, and modernize the commercial operating system while advancing AI-enabled transformation.

The role requires extensive leadership of multi-regional sales teams, governance with executive leadership and strong experience with complex, capital-intensive

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