Global VP, Customer Onboarding & Services

Bidgely, Inc; California; On-site; USD 260,000 - 360,000; Full time

Job summary

Bidgely, Inc. is seeking a visionary Vice President of Customer Onboarding and Professional Services to lead a 40+ person global consulting organization. You will own the full services lifecycle from onboarding to launch and ongoing professional services, driving value for utilities worldwide.

You will report to the COO and join Bidgely's senior leadership team, shaping delivery, talent development, and strategic growth as the company expands its UtilityAI Platform and related services.

Qualifications

• Senior leadership experience delivering large-scale services programs.
• Proven ability to scale teams and programs across geographies.
• Strong stakeholder management and customer outcomes focus.

Responsibilities

• Lead, develop, and inspire a 40+ person services organization across delivery, PM, solution architecture and consulting.
• Build a client-centric culture grounded in ownership and technical excellence.
• Design org structure, roles, and career paths to scale with Bidgely's growth.
• Attract, hire, and retain top talent and develop next-generation leaders.
• Set goals and development plans across the organization.

Skills

Leadership

People management

Strategic thinking

Cross-functional collaboration

Education

MBA or equivalent

Tools

Jira

Confluence

Job description

Bidgely, Inc. is seeking a visionary Vice President of Customer Onboarding and Professional Services to lead a 40+ person global consulting organization. You will own the full services lifecycle from onboarding to launch and ongoing professional services, driving value for utilities worldwide.

You will report to the COO and join Bidgely's senior leadership team, shaping delivery, talent development, and strategic growth as the company expands its UtilityAI Platform and related services.