Global Video Remote Interpreter

Language Services Associates, Inc.; United States; Remote; USD 28,000 - 55,000; Full time

Job summary

Language Services Associates, Inc. is seeking a Video Remote Interpreter to operate via a web-based VRI system and support a variety of language assignments. You will respond to inbound calls promptly and assist clients with basic troubleshooting, escalating to management or IT when necessary.

The role emphasizes professional phone manners, strong communication in English and the target language, and the ability to provide excellent customer service in a fast-paced environment.

Qualifications

• Strong oral and written communication skills in English and the target language.
• Professional and positive phone manner with clients from all types of businesses.
• Familiarity with Windows environment and basic troubleshooting.

Responsibilities

• Interpret through web-based VRI system.
• Answer inbound calls in a timely manner.
• Assist clients with basic troubleshooting (refer to manager or IT when needed).
• Provide superior customer service.

Skills

Oral communication

Written communication

Attention to detail

Customer service

Phone manner

Windows familiarity

VRI systems experience

Troubleshooting

Interpreting experience

Job description

Language Services Associates, Inc. is seeking a Video Remote Interpreter to operate via a web-based VRI system and support a variety of language assignments. You will respond to inbound calls promptly and assist clients with basic troubleshooting, escalating to management or IT when necessary.

The role emphasizes professional phone manners, strong communication in English and the target language, and the ability to provide excellent customer service in a fast-paced environment.