Global Vendor Operations Champion

Webhosting; Austin (TX); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Equity in Cloudflare

Comprehensive benefits package

Job summary

Cloudflare is seeking a Global Vendor Operations Specialist in Austin, TX, to manage day-to-day vendor activities across its global infrastructure. You will onboard vendors, ensure contractual and security requirements are met, and drive ongoing performance improvements through data-driven management.

Work closely with Global Vendor Manager and cross-functional teams to maintain onboarding templates, dashboards, and SLA adherence.

Qualifications

• Experience with vendor management and performance optimization.
• Ability to translate strategic vendor relationships into operational plans.
• Strong data-oriented approach to monitoring SLAs, cost, and quality.

Responsibilities

• Onboard new global vendors and drive operational readiness.
• Lead vendor orientation and set engagement rhythms across teams.
• Collect and verify legal, tax, and security documents before work starts.
• Create onboarding checklists and vendor dashboards for tracking.
• Develop and monitor vendor performance scorecards and SLAs.
• Coordinate with IT, Security, Procurement, and Legal to provision access.

Skills

Data analysis

Communication

Problem-solving

Process improvement

Tools

Google Workspace

Microsoft Office

Jira

Asana

Procurement systems

Vendor management platforms

Job description

Cloudflare is seeking a Global Vendor Operations Specialist in Austin, TX, to manage day-to-day vendor activities across its global infrastructure. You will onboard vendors, ensure contractual and security requirements are met, and drive ongoing performance improvements through data-driven management.

Work closely with Global Vendor Manager and cross-functional teams to maintain onboarding templates, dashboards, and SLA adherence.