Global Vendor Management Lead - Grocery Operations

Amazon; Austin (TX); On-site; USD 116,000 - 160,000; Full time

Job summary

Amazon's Worldwide Grocery Stores - Growth & Development team is hiring for a Sr. Program Manager, Vendor Management in Austin, TX. You will set and enforce financial terms with service providers, lead RFPs, negotiate contracts, and own the vendor-management infrastructure across 600+ locations.

You will work with Legal, Procurement, and Operations to ensure win-win partnerships, contract compliance, and cost efficiency. The role emphasizes data-driven decisions and end-to-end program leadership.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
• 5+ years of work in a procurement organization, performing vendor management, contract management, negotiating complex purchases, and bidding experience.
• Experience managing and negotiating contracts and vendor relationships.
• Experience using financial models, KPIs, and data analysis to inform business decisions with proven business impact.
• Experience developing, reviewing, and managing Statements of Work (SOW), including defining project scope, deliverables, timelines, and criteria for construction or facilities projects.

Responsibilities

• Lead contract negotiations and manage the full RFP lifecycle for R&M trades.
• Own the Rate Increase Validation Process - formalizing and strengthening the evaluation mechanism that ensures every vendor rate increase request is reviewed against consistent legitimacy criteria and market benchmarks.
• Maintain 100% contract status visibility for all active R&M vendors - tracking expiration timelines, renewal requirements, and compliance across Corrigo.
• Partner with Facilities Operations and cross-functional stakeholders to ensure preventive maintenance configurations in Corrigo align with contracted scopes of work, SLA requirements, and program standards.
• Lead business reviews with Indirect Procurement and Facilities leadership - facilitating alignment on contract priorities, RFP activity, and vendor cost trends.
• Own and continuously evolve the RFP Process framework, including timelines, Scope of Work (SOW) review with stakeholders, RFP Abstract templates, and the Vendor Management/Indirect Procurement stakeholder RACI.
• Own portfolio-level spend analysis and vendor performance monitoring to identify cost-saving opportunities - bringing the contract compliance, rate benchmarking, and spend trend data that Indirect Procurement cannot fully replicate - and partnering with IP and Strategic Procurement to validate findings and drive action.

Skills

Program management

Data analysis

Contract management

Vendor management

RFP process

Cross-functional leadership

Financial modeling

SOW development

Tools

Coupa

CMMS

Job description

Amazon's Worldwide Grocery Stores - Growth & Development team is hiring for a Sr. Program Manager, Vendor Management in Austin, TX. You will set and enforce financial terms with service providers, lead RFPs, negotiate contracts, and own the vendor-management infrastructure across 600+ locations.

You will work with Legal, Procurement, and Operations to ensure win-win partnerships, contract compliance, and cost efficiency. The role emphasizes data-driven decisions and end-to-end program leadership.