Global User Program Lead — Scientific Facility Operations

SLAC National Accelerator Laboratory; Menlo Park (CA); On-site; USD 162,809 - 197,109; Full time

Job summary

SLAC National Accelerator Laboratory in Menlo Park seeks an experienced User Program Manager to lead the administrative and operational framework for the global LCLS user community. You will align diverse stakeholders, drive infrastructure initiatives, and represent LCLS at DOE level, overseeing a $255M operating budget.

The role sits on the LCLS management team, coordinating cross‑directorate efforts and ensuring high‑quality user access, program operations, and continuous improvement across

Qualifications

• Bachelor's degree in a field related to science, business administration, engineering, or management.
• At least eight years of relevant experience in management.
• Strong leadership and stakeholder management skills.

Responsibilities

• Oversee administrative operations supporting the U.S. user community, including proposal intake and scheduling.
• Serve as liaison between facility leadership and international scientific community.
• Drive development of user-facing systems and workflows with software teams.
• Manage user access policies and documentation with administrative units.

Skills

Leadership

Program management

Stakeholder management

Budgeting

Communication

Education

Bachelor's degree in science, business, engineering, or management

Tools

UPS (Universal Proposal System)

Databases

Electronic administrative systems

Job description

SLAC National Accelerator Laboratory in Menlo Park seeks an experienced User Program Manager to lead the administrative and operational framework for the global LCLS user community. You will align diverse stakeholders, drive infrastructure initiatives, and represent LCLS at DOE level, overseeing a $255M operating budget.

The role sits on the LCLS management team, coordinating cross‑directorate efforts and ensuring high‑quality user access, program operations, and continuous improvement across