Global Uptime Product Manager | Hybrid (4+ days onsite)

Lincoln Motor Company; Dearborn (MI); Hybrid; USD 99.000 - 149.000; Vollzeit

Benefits dieser Stelle

Medical coverage

Dental coverage

Vision coverage

Paid parental leave

Vehicle discount program

Tuition assistance

Employee resource groups

Paid time off

Generous vacation and holidays

Zusammenfassung

Lincoln Motor Company seeks an experienced Product Manager to define and own the roadmap for dealer-facing software, collaborating with Ford SMEs and global teams to enhance the service experience. You will translate business needs into actionable requirements and drive data-driven improvements across a unified service ecosystem.

The role requires 5+ years in tech product management, Jira expertise, and a passion for customer-centric hardware/software products.

Qualifikationen

• Bachelor’s Degree required.
• 5+ years of product management experience in the technology industry.
• Proven ability to effectively utilize Jira for agile project management.
• Domain knowledge across integrated hardware/software products, autonomy, or consumer-facing digital products.

Aufgaben

• Define the strategic vision and roadmap for dealer-facing software to speed repairs and improve dealer-Ford collaboration.
• Translate business needs into product requirements and deliver tools tracking cases, metrics, and SLA adherence.
• Lead data-driven experimentation and cross-functional alignment for continuous improvement.
• Balance near-term ops with long-term platform strategy across Ford’s global service ecosystem.
• Build relationships with global teams across retail and commercial service operations.
• Own product metrics, track progress, and report to leadership.
• Represent vehicle care in executive reviews and influence priorities and investments.

Kenntnisse

Product management

Jira

Agile

Data analysis

Leadership

Communication

Stakeholder management

Cross-functional collaboration

Microsoft Office

Ausbildung

Bachelor's degree

Tools

Figma

Jobbeschreibung

Lincoln Motor Company seeks an experienced Product Manager to define and own the roadmap for dealer-facing software, collaborating with Ford SMEs and global teams to enhance the service experience. You will translate business needs into actionable requirements and drive data-driven improvements across a unified service ecosystem.

The role requires 5+ years in tech product management, Jira expertise, and a passion for customer-centric hardware/software products.