Global Trust & Safety Product Leader (Mandarin)

Applied Intelligence Consulting (Singapore); San Francisco (CA); On-site; USD 250,000 - 400,000; Full time

Job summary

Applied Intelligence Consulting seeks a senior Head of Product, Trust & Safety to lead strategy and execution across international markets. Mandarin and English fluency are mandatory, with leadership of a product team responsible for safety, policy enforcement, and risk platforms.

The role partners with Engineering, Policy, Legal, and China-based leaders to scale AI-enabled safety systems while balancing user experience and regulatory requirements in a fast-paced global environment.

Qualifications

• Significant Product Management experience in tech/consumer internet.
• Proven leadership of teams of 5+ Product Managers.
• Strong understanding of Trust & Safety and platform governance.
• Experience with content safety, risk detection, policy enforcement.
• Ability to translate policy/regulatory requirements into product capabilities.
• Experience working with Engineering, Data Science, Policy and Legal teams.
• Strong analytical and problem-solving abilities and data-driven decision-making.
• Experience in international, multi-market product leadership.

Responsibilities

• Define and execute international Trust & Safety product vision, strategy, and roadmap.
• Lead, mentor, and develop a team of Product Managers with clear priorities.
• Drive initiatives across content safety, platform integrity, abuse prevention, risk detection, and policy enforcement.
• Develop and optimise moderation platforms, risk-control systems, and governance workflows.
• Partner with Engineering and Algorithms teams to improve automated risk detection and enforcement.
• Identify opportunities to leverage AI, ML, and large language models for safety scalability.
• Translate policy, operational, and regulatory requirements into practical product capabilities.
• Establish success metrics covering risk reduction, enforcement, and user experience.
• Ensure capabilities support multiple markets, languages, and regulatory environments.
• Lead complex cross-functional initiatives with Product, Engineering, Data Science, Policy, Legal, and Operations.

Skills

Product management

Leadership

Trust & Safety

Platform governance

AI/ML

Policy enforcement

Cross-functional collaboration

Data-driven decisions

Job description

Applied Intelligence Consulting seeks a senior Head of Product, Trust & Safety to lead strategy and execution across international markets. Mandarin and English fluency are mandatory, with leadership of a product team responsible for safety, policy enforcement, and risk platforms.

The role partners with Engineering, Policy, Legal, and China-based leaders to scale AI-enabled safety systems while balancing user experience and regulatory requirements in a fast-paced global environment.