Title Coordinator (Remote - US)

First American Financial Corp.; Northern (KY); Hybrid; USD 52,000 - 76,000; Full time

Job summary

First American Financial Corp. GO Title division is hiring an experienced escrow/title professional to coordinate frontline title support, share expertise, and improve production processes across sites.

You will work with internal policies and regulations, mentor Title Assistants, and assist with complex transactions in a fast-paced, client-focused environment. A positive service attitude and strong communication are essential.

Qualifications

• 2+ years’ experience in escrow/title or curative lender role.
• High School diploma or equivalent.
• Proficient MS Office skill set.
• Excellent verbal/written communication skills.
• Must be able to maintain professionalism and a positive service attitude at all times.
• Strong attention to detail.
• Problem solving, organizational skills.
• Exercises good judgment.
• Working knowledge of company and/or client operating systems.

Responsibilities

• Experience as a front-line title resource.
• Experience and desire to utilize AI to improve title production and process.
• Understanding of title documents and contracts in accordance with internal policies and procedures and applicable statutory and federal regulations.
• Understanding of appropriate title functions with exposure to commercial transactions in a variety of geographic locations.
• Understanding of title insurance requirements including commitments, pro forma, policies, open order, reading sales contracts, recording, and post-closing tasks.
• Share title knowledge with others and train staff to perform title functions.
• Coach and train global Title Assistants on title procedures, client requirements, and quality standards.
• Serve as escalation resource for complex title questions and multi-site transactions.
• Contribute to visionary activities to improve efficiency and quality.

Job description

Who We Are

Join a team that puts its People First! First American's GO Title division provides global title and escrow production support across all channels within First American Title including the Mortgage Services, Commercial, Direct, and Agency divisions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

GO-SS (Global Operations - Specialized Services) provides office support to First American offices nationally and is excited to have an opportunity to grow and expand the depth and quality of the services we provide. We are searching for an experienced title professional to coordinate the team with the Title Advisor by providing expertise and knowledge regarding a variety of advanced support options we are evolving and building.

What You’ll Do

• Experience as a front-line title resource.
• Experience and desire to utilize AI to improve title production and process Experience working with global staff and management
• A thorough understanding of title documents and contracts in accordance with internal policies and procedures and applicable statutory and federal regulations.
• Understanding of appropriate title functions with exposure to commercial transactions in a variety of geographic locations.
• An appropriate and thorough understanding of the requirements of title insurance including commitments, pro forma, policies, open order, reading sales contracts, recording, and post-closing tasks.
• A desire and ability to share title knowledge with others and to train and mentor staff as needed to perform title functions.
• Coach and train global Title Assistants on title procedures, client requirements, and quality standards.
• Experience serving complex multi-site transactions with understanding of the variability of client requirements and the concept of “starting with the end goal in mind.”
• Serve as an escalation resource for complex title questions and multi-site commercial transactions.
• A desire to contribute to visionary activities as we strive to improve our efficiency and degree of quality.

What You’ll Bring

• 2+ years’ experience in escrow/title or curative lender role
• High School diploma or equivalent
• Proficient MS Office skill set
• Excellent verbal/written communication skills
• Must be able to maintain professionalism and a positive service attitude at all times
• Strong attention to detail
• Problem solving, organizational skills
• Exercises good judgment
• Working knowledge of company and/or client operating systems

Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County.

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer‑imposed criminal history requirements.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it’s the right thing to do, but because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work.

First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.