Global Threat Intelligence Analyst - 24/7 Incident Response

Control-Risks; San Francisco (CA); Hybrid; USD 100,000 - 120,000; Full time

Benefits offered by this job

Medical Benefits

Prescription Benefits

FSA

Dental Benefits

Vision Benefits

Life and AD&D

Voluntary Life and AD&D

Disability Benefits

Voluntary Benefits

401(K) Retirement

Pet Insurance

Employee Assistance Program

Hybrid Work

Job summary

Control Risks is seeking an Intelligence Analyst to join a 24/7 global intelligence team supporting a key client. The Analyst will monitor the global threat landscape, assess emerging risks, respond to information requests, support investigations and incident response, and deliver timely intelligence to client stakeholders.

Working closely with Senior Analysts, the Analyst will conduct daily open-source monitoring and analysis while supporting the client’s broader intelligence and crisis

Qualifications

• 1–3 years of experience in intelligence analysis, investigations, research, trust & safety, or a related field.
• Working knowledge of OSINT methods and tools, and awareness of operational security practices.
• Excellent research skills: able to rapidly digest, evaluate, and synthesize large volumes of information from diverse sources with strong attention to detail.
• Clear, concise writing, including the ability to distinguish what is known, assessed, and unknown.
• Interest in or exposure to online harms, extremism, or geopolitical risk.
• Sound judgment when handling sensitive or disturbing content.
• Strong initiative and ownership of tasks with minimal guidance.
• Fluency in written and verbal English.
• Bachelor's degree in a relevant field, or equivalent professional experience.
• Ability to work across time zones and participate in shift or incident coverage.
• Experience monitoring fringe or high-risk online communities.
• Familiarity with online gaming and online community culture.
• Experience with case management or investigative platforms, and with data visualization.
• Regional expertise or foreign language skills relevant to Client's global user base.

Responsibilities

• Monitor global events, online threats, and emerging risks using all-source intelligence to assess impact on users and reputation.
• Triage and escalate incidents per severity framework and escalation protocols.
• Support Trust & Safety in monitoring issues on or involving the platform.
• Respond to requests for information with timely, well-sourced products.
• Support incident response by collecting information and drafting updates.
• Conduct all-source investigations into people and events to identify risk indicators.
• Support time-sensitive official requests with accuracy and timely delivery.
• Maintain records in the intelligence team’s case management system.
• Participate in training, exercises, and drills rehearsing incident response SOPs.
• Other duties as assigned.

Skills

OSINT methods

Research & analysis

Written communication

Time zone coordination

English fluency

Geopolitical risk awareness

Education

Bachelor's degree in a relevant field

Tools

Case management platforms

Data visualization

Investigative platforms

OSINT tools

Job description

Control Risks is seeking an Intelligence Analyst to join a 24/7 global intelligence team supporting a key client. The Analyst will monitor the global threat landscape, assess emerging risks, respond to information requests, support investigations and incident response, and deliver timely intelligence to client stakeholders.

Working closely with Senior Analysts, the Analyst will conduct daily open-source monitoring and analysis while supporting the client’s broader intelligence and crisis