Intelligence Analyst

Control Risks Group; San Francisco (CA); Hybrid; USD 100,000 - 120,000; Full time

Benefits offered by this job

Medical Benefits

Prescription Benefits

FSA

Dental Benefits

Vision Benefits

Life and AD&D

Voluntary Life and AD&D

Disability Benefits

Voluntary Benefits

401 (K) Retirement

Nationwide Pet Insurance

Employee Assistance Program

Job summary

Control Risks is seeking an Intelligence Analyst to join a 24/7 global intelligence team supporting a key client. The Analyst will monitor the global threat landscape, assess emerging risks, respond to information requests, support investigations and incident response, and deliver timely intelligence to client stakeholders.

Working closely with Senior Analysts, the role involves daily open-source monitoring and analysis, with opportunities to develop intelligence tradecraft in a fast-paced

Qualifications

• Experience with open-source intelligence (OSINT) methods and tools.
• Excellent research skills with ability to digest and synthesize large volumes of information.
• Clear, concise writing in English (written and verbal).
• Ability to work across time zones and participate in shift or incident coverage.
• Experience with case management or investigative platforms and data visualization.

Responsibilities

• Monitor global events, online threats, and emerging risks to assess impact on users and reputation.
• Triage and escalate incidents according to severity framework and escalation protocols.
• Support Trust & Safety in monitoring platform-related issues.
• Respond to information requests with timely, well-sourced products and visualizations.
• Support incident response by collecting information and drafting updates.
• Conduct all-source investigations into people and events to identify risk indicators and timelines.

Skills

OSINT methods

Research skills

English fluency

Time zone coordination

Writing

Investigations experience

Data visualization

Education

Bachelor's degree in a relevant field

Tools

Case management platforms

Data visualization tools

Job description

Control Risks is seeking an Intelligence Analyst to join a 24/7 global intelligence team supporting a key client. The Analyst will monitor the global threat landscape, assess emerging risks, respond to requests for information, support investigations and incident response, and deliver timely intelligence to client stakeholders.

Working closely with Senior Analysts, the Analyst will conduct daily open-source monitoring and analysis while supporting the client’s broader intelligence and crisis response requirements. The role provides an opportunity to develop intelligence tradecraft in a fast-paced environment where real-world events can directly affect the client’s operations, people, and reputation.

• Monitor global events, online threats, and emerging risks using all-source intelligence, including alert feeds, traditional and social media, and in-house sources, to assess potential impact on the client’s users, platform, people, and reputation.
• Triage and elevate potential incidents to relevant stakeholders according to the intelligence team’s severity framework and escalation protocols.
• Support Trust & Safety in monitoring and responding to issues on or involving the platform.
• Respond to requests for information from Trust & Safety and cross-functional partners with timely, well-sourced products, including data and visualizations where useful.
• Support incident response by collecting information, maintaining situational awareness, and drafting updates under the direction of incident leads.
• Conduct all-source investigations into people and events, including identity attribution, to identify risk indicators and establish timelines, following the intelligence team’s operational security standards.
• Support time-sensitive official requests with accuracy, compliance, and timely delivery.
• Contribute to recurring intelligence products and maintain accurate records in the intelligence team’s case management system.
• Participate in training, exercises, and drills that rehearse incident response SOPs.
• Other duties as assigned.

• Approximately 1–3 years of experience in intelligence analysis, investigations, research, trust & safety, or a related field.
• Working knowledge of OSINT methods and tools, and awareness of operational security practices.
• Excellent research skills: able to rapidly digest, evaluate, and synthesize large volumes of information from diverse sources with strong attention to detail.
• Clear, concise writing, including the ability to distinguish what is known, assessed, and unknown.
• Interest in or exposure to online harms, extremism, or geopolitical risk.
• Sound judgment when handling sensitive or disturbing content.
• Strong initiative and ownership of tasks with minimal guidance.
• Fluency in written and verbal English.
• Bachelor's degree in a relevant field, or equivalent professional experience.
• Ability to work across time zones and participate in shift or incident coverage.
• Experience monitoring fringe or high-risk online communities.
• Familiarity with online gaming and online community culture.
• Experience with case management or investigative platforms, and with data visualization.\
• Regional expertise or foreign language skills relevant to Client's global user base.

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
• We operate a discretionary bonus scheme that incentivizes, and rewards individuals based on company and individual performance.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasize the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
• Medical Benefits, Prescription Benefits, FSA, Dental Benefits, Vision Benefits, Life and AD&D, Voluntary Life and AD&D, Disability Benefits, Voluntary Benefits, 401 (K) Retirement, Nationwide Pet Insurance, Employee Assistance Program.
• As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.

The base salary range for this position is $100,000-$120,000 per year. Exact compensation offered may vary depending on job-related knowledge, skills, and experience.

Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.

Control Risksparticipatesin the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates.For more information on E-Verify, please visit www.uscis.gov.