Global Technical Training Assistant — Service

Milwaukee Tool; Greenwood (IN); On-site; USD 60,000 - 85,000; Full time

Job summary

Milwaukee Tool seeks an Assistant Manager - Technical Training to develop and deliver technical training for repair technicians, support teams, and customer service. You will build curricula and deliver sessions across instructor-led, virtual, and hands-on formats.

Collaborating with Engineering, Service, and Quality teams, you will align training with new product launches, measure effectiveness, and drive continuous improvement while supporting global training initiatives.

Qualifications

• Associate’s degree in Engineering, Technical Education, Applied Technology, or equivalent.
• 1–3 years of experience in technical training or related fields.
• Experience delivering classroom and virtual training.
• Strong diagnostic and troubleshooting knowledge of power tools.

Responsibilities

• Deliver training programs across instructor-led, virtual, and hands-on formats.
• Develop curricula, guides, and assessment tools.
• Collaborate with Engineering, Service, and Quality teams.
• Measure training effectiveness and update materials.

Skills

Instructional delivery

Technical writing

Problem solving

Microsoft Office

LMS

Education

Engineering/Technical Education degree

Equivalent experience

Tools

Microsoft Office

Learning Management System (LMS)

Job description

Milwaukee Tool seeks an Assistant Manager - Technical Training to develop and deliver technical training for repair technicians, support teams, and customer service. You will build curricula and deliver sessions across instructor-led, virtual, and hands-on formats.

Collaborating with Engineering, Service, and Quality teams, you will align training with new product launches, measure effectiveness, and drive continuous improvement while supporting global training initiatives.