Global Technical Sales Specialist – Tools & Forming

Standex International; Maumee (OH); On-site; USD 70,000 - 90,000; Full time

Job summary

Standex International through GS Engineering is seeking a Technical Sales Specialist to grow sales and forge strong customer relationships. You will lead programs, manage schedules, and coordinate cross-functional teams to ensure on-time, high-quality tool and service delivery.

This full-time role requires engineering background, hands-on tooling experience, and 2–4 years in technical customer-facing roles, with travel up to 30%.

Qualifications

• Bachelor's degree in Engineering or equivalent hands-on experience as Journeyman Model Maker, Tool Maker, Die Maker, or Pattern Maker.
• 2-4 years of experience in technical customer service or customer-facing technical roles.
• 2+ years experience with thermoplastic forming, surface texturing, or decorative film integration (IMG or Male Vacuum forming).

Responsibilities

• Lead customer programs with a strong focus on exceeding customer expectations and delivering a best-in-class project management experience.
• Establish, implement, and continuously improve standards, processes, and best practices to elevate the overall customer experience.
• Manage and track project schedules accurately, ensuring timely execution and proactive communication of approvals, risks, issues, and project requirements.
• Maintain and update program tracking data within the global customer portal and SAP to ensure accurate, real-time visibility.
• Support tool trials at GS by coordinating cross-functional resources, materials, part and tool shipments, process development activities, and by addressing customer feedback and concerns.
• Support customer tool launches in the field, including on-site launch support when required, and coordinating internal teams and resources to ensure successful execution.
• Prepare quotes for service work and spare parts in alignment with customer needs and program requirements.
• Plan, coordinate, and support customer training activities related to tools, processes, and maintenance.
• Define and maintain standards for tool documentation, maintenance manuals, and spare parts lists, and ensure all required documentation is delivered with each tool release.

Skills

Customer service

Technical sales

Project coordination

Microsoft Project

Microsoft Office

Troubleshooting

Education

Engineering degree or equivalent hands-on

Tools

SAP

Job description

Standex International through GS Engineering is seeking a Technical Sales Specialist to grow sales and forge strong customer relationships. You will lead programs, manage schedules, and coordinate cross-functional teams to ensure on-time, high-quality tool and service delivery.

This full-time role requires engineering background, hands-on tooling experience, and 2–4 years in technical customer-facing roles, with travel up to 30%.