Global Technical Program Manager, Mission-Critical DCs

Google; Council Bluffs (IA); On-site; USD 163,000 - 236,000; Full time

Benefits offered by this job

Bonus target 15%

Equity

Benefits

Job summary

Google seeks a seasoned Technical Program Manager to lead the global critical work process program across the Data Center Incidents and Availability (DCIA) team. You will plan requirements, identify risks, manage schedules, and communicate with executives and engineers to ensure alignment across Electrical, Mechanical, and Controls domains.

You will develop training curricula, manage regional trainers, and translate incident trends into actionable program improvements that enhance reliability

Qualifications

• 5 years of experience in program management.
• Experience in critical data center operations or mission critical environments.
• Experience in human performance improvement.
• Bachelor's degree in a technical field or equivalent (education).
• Experience managing cross-functional or cross-team projects.

Responsibilities

• Manage and evolve the global critical work process program and policy, ensuring alignment across Electrical, Mechanical, and Controls.
• Field and prioritize program bugs, driving the development of tools and processes that optimize critical work execution.
• Develop and maintain comprehensive training curricula, including instructor-led materials and LMS modules; coordinate regional trainers globally.
• Translate critical operation event trends and Data Center Facility Availability data into measurable reporting and action items.
• Consult with site teams during postmortem creation and Bug/Business Review Board closeout to investigate operational errors and root causes.

Skills

Program management

Cross-functional leadership

Human performance improvement

Public speaking

Training design/delivery

Stakeholder communication

Risk identification

Education

Bachelor's degree in a technical field or equivalent

Job description

Google seeks a seasoned Technical Program Manager to lead the global critical work process program across the Data Center Incidents and Availability (DCIA) team. You will plan requirements, identify risks, manage schedules, and communicate with executives and engineers to ensure alignment across Electrical, Mechanical, and Controls domains.

You will develop training curricula, manage regional trainers, and translate incident trends into actionable program improvements that enhance reliability