Global Technical Program Manager, Data Center Ops

Google; Ridgeville (SC); On-site; USD 138,000 - 197,000; Full time

Job summary

Google is seeking a Technical Program Manager to lead the Data Center Incidents and Availability (DCIA) program across the global data center fleet. You’ll plan requirements, identify risks, manage schedules, and communicate with cross‑functional partners.

You’ll translate trends into actionable improvements, develop training curricula, and collaborate with the Human Performance Fundamentals program. Travel up to 30% will be needed.

Qualifications

• Bachelor's degree in a technical field, or equivalent practical experience.
• 2 years of experience in program management.
• Experience in critical data center operations or mission critical experience.
• Experience in human performance improvement.

Responsibilities

• Manage and evolve the global critical work process program and policy, ensuring alignment across all equipment domains including Electrical, Mechanical, and Controls.
• Field and prioritize program bugs, driving the development of tools and processes that optimize critical work execution.
• Develop and maintain comprehensive training curricula, including instructor-led materials and LMS modules.
• Coordinate and manage regional trainers to deliver training sessions to the global fleet, ensuring consistent adoption of program standards.
• Translate critical operation event trends and Data Center Facility Availability data into measurable reporting, scalable action items and policy updates to prevent incident recurrence.

Skills

Program management

Data center operations

Human performance improvement

Cross-functional collaboration

Education

Bachelor's degree in a technical field

Job description

Google is seeking a Technical Program Manager to lead the Data Center Incidents and Availability (DCIA) program across the global data center fleet. You’ll plan requirements, identify risks, manage schedules, and communicate with cross‑functional partners.

You’ll translate trends into actionable improvements, develop training curricula, and collaborate with the Human Performance Fundamentals program. Travel up to 30% will be needed.