Global Tech Manager, Tracking & Data Platform

Expeditor; Seattle (WA); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Paid vacation

Holidays (10)

Flexible Days (2)

Paid Sick Time

401(k) with employer match

ESPP

HSA

Life and Disability Insurance

Parental Leave

DC FSA

EAP

Training & Development

Educational Assistance

Job summary

Expeditors is seeking a Manager, Global Technology to lead the EXP.O NOW Tracking and Data team in Seattle. You will own critical tracking and reporting applications powering customer visibility, delivering a customer-centric experience through tracking, reporting, notifications, and document access for external customers and internal teams.

You will lead a 7-engineer team with a TPM to define the roadmap, modernize APIs, and expand self-service reporting while improving reliability and adoption

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or a related field.
• 3+ years experience with Java/Spring Boot backend development, REST/GraphQL APIs, and relational databases (SQL).
• 3+ years experience with Agile methodology and practices.
• 3+ years in a formal technical leadership role (e.g., manager).
• Experience coaching and developing technical employees.
• Experience coordinating work across stakeholders and managing competing priorities.
• Experience delivering technology solutions that support business objectives.
• Experience working in collaborative, cross-functional environments.
• Strong leadership, communication, stakeholder management, problem-solving, and organizational skills.

Responsibilities

• Own delivery and operational support for core Visibility services, including Query Service, Reporting Service, Scheduler Service, Template Service, Report Depot, Notification Service, Image Service, and visibility-ui.
• Drive improvements in reliability, operational health, and customer adoption while aligning execution with Agile delivery practices and portfolio priorities.
• Build and maintain a high-performing engineering team through hiring, onboarding, workforce planning, and employee development.
• Create an environment that promotes engagement, retention, knowledge sharing, and long-term team effectiveness.
• Guide the evolution of scalable reporting capabilities, enhanced APIs, and self-service experiences that improve customer visibility.
• Partner with technical leaders to reduce technical debt and strengthen platform architecture across owned applications and services.
• Collaborate with Account Management, Sales, Branch Operations, and technology stakeholders to improve customer and business outcomes.

Skills

Java

Spring Boot

REST APIs

GraphQL

SQL

Agile

Leadership

Coaching

Stakeholder Mgmt

Cross-functional

Education

Bachelor's degree

Job description

Expeditors is seeking a Manager, Global Technology to lead the EXP.O NOW Tracking and Data team in Seattle. You will own critical tracking and reporting applications powering customer visibility, delivering a customer-centric experience through tracking, reporting, notifications, and document access for external customers and internal teams.

You will lead a 7-engineer team with a TPM to define the roadmap, modernize APIs, and expand self-service reporting while improving reliability and adoption