Global Sustainability Lead — Returns & Recommerce Impact

Amazon; Bellevue (WA); On-site; USD 116,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon's Worldwide Returns & ReCommerce (WWRR) seeks a Sustainability Lead to own strategic programs across carbon, waste reduction, packaging, and sustainability messaging. You will influence carbon footprint, waste diversion, and the public sustainability story of one of the world’s largest reverse-logistics operations.

You will orchestrate cross‑functional workstreams with ReCommerce, Returns Transportation, and Sustainability teams, translating performance into financial and carbon

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.

Responsibilities

• Own the WWRR Sustainability program end to end: set strategy and annual/multi-year goals across Carbon, Inventory Waste, Non-Inventory Waste, Packaging, and Sustainability Messaging, and own the associated goals in Kingpin.
• Own the Carbon vertical directly: manage the WWRR carbon intensity (CI) glidepath and footprint reporting, drive decarbonization funding strategy, and partner on attribution and glidepath alignment.
• Own Sustainability Messaging directly: define substantiated environmental claims for Resale, ReCommerce, and returns programs, working with Science and Legal to meet Green Guides and ISO standards; partner with PR for external positioning.
• Drive Inventory Waste Reduction and Packaging improvements: reduce waste routed to recycle, improve waste diversion, and scale circular initiatives.
• Coordinate Non-Inventory Waste reduction and diversion across ReLo Operations, including reusables and recycling-stream compliance.
• Own the quarterly WWRR Sustainability QBR as single-threaded owner: coordinate inputs, author Carbon and Messaging sections, and manage the schedule to VP review.

Skills

Program management

Data-driven decision making

Stakeholder communication

Education

Master's degree or MBA

Tools

AI tools

Job description

Amazon's Worldwide Returns & ReCommerce (WWRR) seeks a Sustainability Lead to own strategic programs across carbon, waste reduction, packaging, and sustainability messaging. You will influence carbon footprint, waste diversion, and the public sustainability story of one of the world’s largest reverse-logistics operations.

You will orchestrate cross‑functional workstreams with ReCommerce, Returns Transportation, and Sustainability teams, translating performance into financial and carbon