Global Strategic Customer & Supplier Communications Leader

Avantor; Connecticut; On-site; USD 122,000 - 196,000; Full time

Job summary

Avantor is seeking a Sr. Manager, Customer & Supplier Communications to define and execute audience-specific communications strategy across multiple business segments and regions.

You will partner with business leaders to enable sales growth through traditional and digital channels and establish governance and measurement frameworks for ongoing programs. The role focuses on strategy development, senior leadership positioning, storytelling, channel governance, and measurable outcomes aligned with

Qualifications

• 8+ years of communications, journalism, corporate communications, or related agency experience with a successful track record defining and executing communications strategy, programs, and campaigns across regional or multi‑segment audiences
• Experience working in matrix organizations with exposure to business operations, senior stakeholder management, and cross‑regional collaboration
• Experience and comfort in a buildingmode, navigating complexity and ambiguity
• Ability to work across in a variety of capacities, flexing where appropriate
• Position requires a 360‑degree strategic communications perspective, business acumen, understanding of relevant corporate functions, audience‑specific insight, and a focus on measurable performance
• Strong ability to build productive relationships, influence senior leaders, and lead through interactions with stakeholders across functions, business segments, and regions
• Good understanding of change management practices, change communications techniques, communications governance, and operating frameworks
• Proven track record of strong writing, editing, presentation and speaking skills required
• Experience working with life science, technology or science‑related company is preferred
• Global or multi‑region communications experience preferred

Responsibilities

• Advise and support senior leaders on audience-specific communications strategy, strategic messaging, channels, delivery approach, and execution of key initiatives across multiple regions
• Develop and implement communications strategies, plans, governance, and cadence aligned to business objectives for the assigned audience, business segments, and regional stakeholder groups
• Drive the strategic narrative using best practices, audience insights, and the right communications channels to reach targeted associate, customer, supplier, or commercial stakeholder segments and facilitate leadership engagement as needed
• Ensure consistency and continuity of messaging, standards, approvals, and program support across the assigned audience and key stakeholders
• Align outreach with strategic business and functional goals, lead the evolution or expansion of existing communications programs, and shape communications direction beyond day‑to‑day program execution

Job description

Avantor is seeking a Sr. Manager, Customer & Supplier Communications to define and execute audience-specific communications strategy across multiple business segments and regions.

You will partner with business leaders to enable sales growth through traditional and digital channels and establish governance and measurement frameworks for ongoing programs. The role focuses on strategy development, senior leadership positioning, storytelling, channel governance, and measurable outcomes aligned with