Global Stop Ship Quality Program Lead (Hardware)

Oracle; Nashville (TN); On-site; USD 90,000 - 210,000; Full time

Job summary

Oracle is seeking an experienced Quality Program Manager to lead the Global Stop Ship and Purge program across its hardware supply chain in the United States. The role drives containment, investigation, corrective action, and closure with cross‑functional teams across manufacturing, engineering, product, and field services.

The candidate will establish decision gates, maintain traceability, and ensure audit readiness while coordinating with suppliers and customers to identify trends and

Qualifications

• Strong quality program-management experience within manufacturing, hardware, electronics, or another complex physical‑product supply chain.
• Experience leading high‑priority quality events from containment through investigation, corrective action, and release.
• Working knowledge of quality management systems, root‑cause analysis, corrective and preventive action, failure analysis, and continuous improvement.

Responsibilities

• Own and manage Oracle’s Global Stop Ship and Purge program for hardware products and supply‑chain quality events.
• Lead the complete lifecycle of critical quality issues, including identification, containment, investigation, root‑cause analysis, corrective action, recovery, and formal closure.
• Establish clear decision gates for stopping, holding, purging, releasing, and restarting products within the supply chain.
• Coordinate rapid‑response and Tiger Team activities involving manufacturing, engineering, product, supplier quality, logistics, field services, and OCI data‑center teams.
• Ensure quality events are managed through consistent processes, tools, documentation, approvals, and escalation paths.
• Maintain full traceability and audit‑ready records demonstrating how quality issues and corrective actions were managed.
• Lead Root Cause and Corrective Action training and promote consistent use of failure‑analysis and corrective‑action methodologies.
• Partner with external manufacturers and suppliers to investigate quality concerns, identify root causes, implement containment measures, and track remediation through completion.
• Engage with manufacturing, product‑design teams, services, account teams, and customers to identify quality trends and improvement opportunities.
• Define, track, analyze, and report quality metrics, case‑rate data, emerging trends, corrective actions, and program health.
• Present risks, decisions, recovery plans, and quality‑performance insights to senior leadership.
• Use Voice of the Customer and field‑quality data to improve products, processes, controls, and customer outcomes.
• Identify opportunities to strengthen quality‑management systems and improve the efficiency and consistency of global quality‑response processes.
• Manage assigned quality initiatives end to end, including requirements, schedules, dependencies, risks, milestones, executive reporting, and operational handoffs.
• Establish operating rhythms that provide clear visibility into program status, decisions, ownership, escalations, and outstanding actions.
• Support ongoing compliance with applicable quality standards, certification requirements, and internal controls.

Skills

Quality program management

Cross-functional leadership

Root-cause analysis

Audit and compliance

Quality management systems

Tools

Quality Management Systems

Audit documentation

Job description

Oracle is seeking an experienced Quality Program Manager to lead the Global Stop Ship and Purge program across its hardware supply chain in the United States. The role drives containment, investigation, corrective action, and closure with cross‑functional teams across manufacturing, engineering, product, and field services.

The candidate will establish decision gates, maintain traceability, and ensure audit readiness while coordinating with suppliers and customers to identify trends and