Global Social Media Manager — Life Sciences

BioSpace; Philadelphia (Philadelphia County); On-site; USD 124,000 - 186,000; Full time

Job summary

Jazz Pharmaceuticals is seeking a dynamic Manager, Social Media to lead the company's social strategy across global channels, translating complex science and milestones into clear, compliant content that resonates with patients, healthcare professionals, employees, investors, and prospective talent.

This hands-on role demands a creative, data-driven social media professional who thrives in a regulated industry, collaborating with Legal, Compliance, Medical Affairs, HR, and Investor Relations to

Qualifications

• 5–7 years of relevant social media experience, ideally including in-house corporate or agency work supporting large or global organizations.
• Biopharma, healthcare, or life sciences experience strongly preferred.
• Demonstrated ability to translate complex or technical information into clear, engaging content for varied audiences.
• Strong writing, editing, and visual storytelling skills with a sharp eye for brand voice and detail.
• Working knowledge of FDA/FTC considerations for social media in a regulated industry preferred.
• Experience managing paid social campaigns and working with creative or media agencies.
• Highly collaborative, organized, and able to manage multiple priorities under tight deadlines.
• Sound judgment and discretion when handling sensitive or confidential topics.

Responsibilities

• Develop and execute an integrated social media strategy aligned with the corporate narrative and broader communications priorities.
• Own day-to-day management of corporate social channels (LinkedIn, X, Instagram, YouTube, and emerging platforms).
• Create and oversee original content — copy, graphics, video, and short-form assets — that is on-brand, accessible, and audience-appropriate.
• Partner with creative and agency resources to produce high-quality assets on deadline.
• Support executive social presence, including content development and coaching for senior leaders.
• Manage social listening, community moderation, and engagement in line with company policy and escalation protocols.
• Monitor conversation and sentiment relevant to the company, therapeutic areas, and industry; flag emerging issues to Communications leadership.
• Support issues and crisis response on social channels in partnership with the broader Communications team.
• Ensure all content adheres to Legal, Regulatory, and Medical review requirements and applicable FDA/FTC guidance for the industry.
• Partner closely with Legal, Compliance, Medical Affairs, HR, and Investor Relations to ensure accurate, compliant messaging.
• Support employer brand and talent attraction efforts in partnership with Talent Acquisition.
• Define KPIs and deliver regular reporting on channel performance, engagement, and share of voice.
• Use analytics and social listening insights to optimize content, timing, and channel mix.
• Manage paid social campaigns and associated budget where applicable.
• Stay current on platform changes, emerging channels, AI-driven discovery trends and best practices in healthcare and biopharma social.

Skills

Social media strategy

Content creation

Channel management

Editorial planning

Copywriting & storytelling

Analytics & reporting

Paid social advertising

Regulatory compliance

Education

Bachelor's degree in Communications, English, or Journalism

Tools

Meltwater

Sprinklr

Sprout Social

Hootsuite

Meta Business Suite

Google Analytics

Job description

Jazz Pharmaceuticals is seeking a dynamic Manager, Social Media to lead the company's social strategy across global channels, translating complex science and milestones into clear, compliant content that resonates with patients, healthcare professionals, employees, investors, and prospective talent.

This hands-on role demands a creative, data-driven social media professional who thrives in a regulated industry, collaborating with Legal, Compliance, Medical Affairs, HR, and Investor Relations to