Manager, Social Media

Jazz Pharmaceuticals; Philadelphia (Philadelphia County); On-site; USD 124,000 - 186,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement plan

Flexible paid vacation

Job summary

Jazz Pharmaceuticals is seeking a dynamic Manager, Social Media to develop and execute the company’s social media strategy across corporate channels. This hands‑on role requires translating complex science into clear, engaging content while ensuring regulatory compliance.

Reporting to the Director, Global Digital Communications, you will own day‑to‑day channel management, create original assets, and collaborate with Legal, Medical, HR, and Investor Relations to optimize reach and impact.

Qualifications

• 5–7 years of relevant social media experience, ideally in‑house or agency for global orgs.
• Ability to translate complex/technical information into clear, engaging content.
• Strong writing, editing, and visual storytelling with brand voice.
• Working knowledge of FDA/FTC considerations for social media in a regulated industry.
• Experience managing paid social campaigns with creative/agency partners.

Responsibilities

• Develop and execute an integrated social media strategy aligned with the corporate narrative and priorities.
• Own day‑to‑day management of corporate social channels (LinkedIn, X, Instagram, YouTube).
• Create original content—copy, graphics, video, short‑form assets—on‑brand and audience appropriate.
• Partner with creative and agency resources to produce high‑quality assets on deadline.
• Support executive social presence, including content development and coaching for senior leaders.
• Monitor social listening, community moderation, and engagement per policy and escalation protocols.
• Ensure content meets Legal, Regulatory, and Medical review requirements and FDA/FTC guidance.
• Define KPIs and provide regular reporting; optimize content, timing, and channel mix.
• Manage paid social campaigns and budget where applicable.

Skills

Social media strategy

Content creation

Editing/writing

Regulatory awareness

Paid social campaigns

Cross-functional collaboration

Time management

Education

Bachelor's degree in Communications, English, Journalism or related field

Tools

Meltwater

Sprinklr

Sprout Social

Hootsuite

Meta Business Suite

Google Analytics

Job description

If you are a current Jazz employee please apply via the Internal Career site.

Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit www.jazzpharmaceuticals.com for more information.

We are seeking a dynamic and creative individual to join our growing global digital communications team. The Manager, Social Media is responsible for developing, executing, and measuring the company's social media strategy across owned corporate channels. Reporting to the Director, Global Digital Communications, this individual will translate complex science and business milestones into clear, engaging, and compliant content that builds brand visibility, strengthens reputation, and deepens engagement with patients, healthcare professionals, employees, investors, and prospective talent.

This is a hands‑on role for a creative, data‑driven social media practitioner who is energized by fast‑moving digital environments and comfortable operating within a regulated industry.

Essential Job Functions:

Strategy & Planning

• Develop and execute an integrated social media strategy aligned with the corporate narrative and broader communications priorities


• Build and manage the global social media editorial calendar, coordinating with corporate, brand, R&D, HR, and regional teams


• Identify opportunities to amplify company milestones, data announcements, congresses, and corporate initiatives across social channels

Content Creation & Channel Management

• Own day‑to‑day management of corporate social channels (LinkedIn, X, Instagram, YouTube, and emerging platforms)


• Create and oversee original content - copy, graphics, video, and short‑form assets - that is on‑brand, accessible, and audience‑appropriate


• Partner with creative and agency resources to produce high‑quality assets on deadline


• Support executive social presence, including content development and coaching for senior leaders

Community Engagement & Monitoring

• Manage social listening, community moderation, and engagement in line with company policy and escalation protocols


• Monitor conversation and sentiment relevant to the company, therapeutic areas, and industry; flag emerging issues to Communications leadership


• Support issues and crisis response on social channels in partnership with the broader Communications team

Compliance & Cross‑Functional Partnership

• Ensure all content adheres to Legal, Regulatory, and Medical review requirements and applicable FDA/FTC guidance for the industry


• Partner closely with Legal, Compliance, Medical Affairs, HR, and Investor Relations to ensure accurate, compliant messaging


• Support employer brand and talent attraction efforts in partnership with Talent Acquisition

Measurement & Optimization

• Define KPIs and deliver regular reporting on channel performance, engagement, and share of voice.


• Use analytics and social listening insights to optimize content, timing, and channel mix.


• Manage paid social campaigns and associated budget where applicable.


• Stay current on platform changes, emerging channels, AI‑driven discovery trends and best practices in healthcare and biopharma social.

Required Knowledge, Skills, And Abilities

• 5-7 years of relevant social media experience, ideally including in‑house corporate or agency work supporting large or global organizations. Biopharma, healthcare, or life sciences experience strongly preferred.


• Demonstrated ability to translate complex or technical information into clear, engaging content for varied audiences.


• Strong writing, editing, and visual storytelling skills with a sharp eye for brand voice and detail.


• Working knowledge of FDA/FTC considerations for social media in a regulated industry preferred.


• Experience managing paid social campaigns and working with creative or media agencies.


• Highly collaborative, organized, and able to manage multiple priorities under tight deadlines.


• Sound judgment and discretion when handling sensitive or confidential topics.

What Success Looks Like

• Consistent, high‑quality social content reflects a unified corporate narrative.


• Measurable growth in audience, engagement, and share of voice across priority channels.


• A well‑run editorial and review process that balances speed with compliance.


• Social channels that meaningfully support reputation, patient engagement, and talent attraction goals.

Required/Preferred Education And Licenses

• Education: Bachelor's degree required in Communications, English, Journalism or related field.


• Proficiency with social publishing, listening, and analytics platforms (e.g., Meltwater, Sprinklr, Sprout Social, Hootsuite, Meta Business Suite, Google Analytics).

Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law.

FOR US BASED CANDIDATES ONLY

Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is: $124,000.00 - $186,000.00

Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual base pay decisions. This range will be reviewed on a regular basis.

At Jazz, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz's Long Term Equity Incentive Plan.

The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, 401k retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: https://careers.jazzpharma.com/benefits.html.