Global Social Media Lead

ResultsCX Named ‘Major Contender’ in Everest Group; Indiana; On-site; USD 65,000 - 95,000; Full time

Job summary

ResultsCX seeks a Social Media Manager to own and manage all corporate social profiles, craft content, and orchestrate a global calendar. You will partner with stakeholders across locations, turn moments into social stories, and reinforce the employer brand with a strong, on-brand voice.

You’ll lead thought leadership posts, drive employee advocacy, and measure impact with analytics. Canva skills and experience across global teams are essential.

Qualifications

• 5–8 years in social media management, including at least 3 years independently managing corporate social media for a large enterprise
• Strong grasp of brand and storytelling to build traction across channels
• Polished writing with ability to draft and publish posts confidently
• Advanced social media analytics and Google Analytics skills
• Familiarity with social media management tools and AI tools for content acceleration
• Good eye for design and hands-on Canva experience
• Proven stakeholder management across locations and time zones
• Experience working in a matrixed organization
• Ability to influence without authority and work across global teams
• Diplomatic and culturally aware, comfortable with diverse teams
• Natural story radar to spot postable moments
• Organized under pressure with multiple projects and occasional off-hours events
• Excellent communicator and team player

Responsibilities

• Own and run the channels — LinkedIn, Facebook, Instagram and YouTube — for ResultsCX and its brands
• Plan and run the monthly content calendar; write, curate, and publish content across every channel
• Align to the corporate social strategy and its goals of visibility, lead generation, and employer branding
• Build relationships with stakeholders across geographies and time zones; coordinate with on-site events and employee activities
• Surface people, moments, and milestones into social stories to strengthen the brand
• Shape and ghostwrite senior leaders’ thought-leadership posts
• Build and run an employee advocacy program to amplify reach
• Monitor, listen, and respond on social in line with brand policy
• Own design requirements for channels with Canva when speed matters
• Set KPIs, produce monthly analytics, and benchmark against competitors
• Connect social activity to funnel and derive actionable insights

Skills

Brand storytelling

Polished writing

Social media analytics

Content calendar

Stakeholder management

Canva

AI content tools

Tools

Canva

Google Analytics

AI content tools

Job description

ResultsCX seeks a Social Media Manager to own and manage all corporate social profiles, craft content, and orchestrate a global calendar. You will partner with stakeholders across locations, turn moments into social stories, and reinforce the employer brand with a strong, on-brand voice.

You’ll lead thought leadership posts, drive employee advocacy, and measure impact with analytics. Canva skills and experience across global teams are essential.