Global SOC Incident Response Specialist

Herman Miller; Zeeland (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

MillerKnoll is seeking a Global Security Operations Center Specialist to monitor dispatch, access control, alarms, and surveillance systems. You will review threat reports and assist with security operations, acting as a subject matter expert for the G-SOC.

The role requires strong communication skills, incident coordination with law enforcement, and the ability to work in a fast-paced environment. This on-site position emphasizes service and policy adherence while maintaining confidentiality.

Qualifications

• Requires ability to interact with personnel at all levels in a friendly, professional manner.
• Demonstrated ability to use standard office software and security reporting tools.
• Excellent verbal, written, and interpersonal communication and problem-solving skills.

Responsibilities

• Monitor dispatch, access control, alarm, and surveillance systems; review threat reports.
• Troubleshoot and report card access/door control system status.
• Act as SME for the Global Security Operations Center and coordinate security responses.

Skills

Communication

De-escalation

English proficiency

Security operations

Education

High school diploma

Public safety/security experience

Tools

Microsoft Office

Job description

MillerKnoll is seeking a Global Security Operations Center Specialist to monitor dispatch, access control, alarms, and surveillance systems. You will review threat reports and assist with security operations, acting as a subject matter expert for the G-SOC.

The role requires strong communication skills, incident coordination with law enforcement, and the ability to work in a fast-paced environment. This on-site position emphasizes service and policy adherence while maintaining confidentiality.