Global SMB Communications Lead

Global Payments; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Global Payments seeks a Lead Communications Manager to shape external communications for SMB. You will guide messaging, develop strategies, and work closely with executive leadership to elevate the company’s market presence.

You’ll collaborate with Brand, Marketing, and Product, and coordinate with Corporate Communications to ensure coherent storytelling across channels. A strong background in B2B PR and media relations is essential.

Qualifications

• 10-15 years of experience in public relations or external communications.
• Experience supporting large-scale B2B organizations.
• Strong media relations background with a track record of coverage.

Responsibilities

• Develop and execute external communications strategies aligned with SMB objectives.
• Advise SMB executives and leadership on communications.
• Drive proactive media relations with key business and technology media.
• Identify speaking opportunities and executive visibility programs.
• Create thought leadership platforms and executive content.
• Coordinate with Internal Communications for consistency between employee and external storytelling.
• Partner with Brand, Marketing and Product to align campaigns with initiatives.
• Monitor industry trends and measure outcomes to inform strategy.

Skills

Public relations

B2B communications

Media relations

Storytelling

Executive presence

Strategic thinking

Cross-functional collaboration

Job description

Global Payments seeks a Lead Communications Manager to shape external communications for SMB. You will guide messaging, develop strategies, and work closely with executive leadership to elevate the company’s market presence.

You’ll collaborate with Brand, Marketing, and Product, and coordinate with Corporate Communications to ensure coherent storytelling across channels. A strong background in B2B PR and media relations is essential.