Global SMB Communications Lead

Global Payment Holding Company; Atlanta (GA); On-site; USD 120,000 - 180,000; Full time

Job summary

Global Payments is seeking a Lead Communications Manager to shape external communications for the SMB segment. You will lead strategy, drive media relations, and partner with executive leadership to elevate market visibility.

The role requires exceptional storytelling, strong business acumen, and the ability to navigate fast-paced, high-pressure situations while aligning with broader corporate messaging.

Qualifications

• 10-15 years of experience in public relations, corporate communications or external communications.
• Experience supporting large-scale B2B organizations.
• Strong media relations background with a track record of generating meaningful coverage and executive visibility.
• Exceptional writing, editing and storytelling skills across multiple formats and channels.
• Outstanding executive presence and the ability to advise senior leaders with confidence and credibility.

Responsibilities

• Develop and execute integrated external communications strategies that support SMB business objectives, market positioning and growth priorities.
• Serve as a strategic communications advisor to SMB executives and business leaders.
• Drive proactive media relations and build relationships with key business, technology, payments and trade media.
• Identify and secure speaking opportunities, awards, and executive visibility opportunities.
• Create thought leadership platforms that showcase Global Payments' innovation and market leadership.
• Develop messaging, narratives, communications plans, media materials, bylined articles and keynote remarks.
• Collaborate with Brand, Marketing and Product teams to align communications activities with campaigns.
• Monitor industry trends and measure communications outcomes to inform strategy.

Skills

Executive communication

Media relations

Strategic thinking

Storytelling

Business acumen

Job description

Global Payments is seeking a Lead Communications Manager to shape external communications for the SMB segment. You will lead strategy, drive media relations, and partner with executive leadership to elevate market visibility.

The role requires exceptional storytelling, strong business acumen, and the ability to navigate fast-paced, high-pressure situations while aligning with broader corporate messaging.