Global Site Operations Lead (Hybrid)

Milestone One; Illinois; Hybrid; USD 75,000 - 95,000; Full time

Job summary

Milestone One is seeking a Lead Site/Study Coordinator to supervise clinical trial activities across partner sites and ensure compliant, efficient study conduct. You will liaise with Milestone One managers, investigators, and sponsor/CRO representatives to streamline feasibility, recruitment, and data handling.

You will mentor site staff, oversee data entry in EDC systems, and help develop site tools and training programs to maintain high standards of study execution.

Qualifications

• Experience leading clinical research teams and training staff.
• Proficient in GCP and IRB/Regulatory standards.
• Strong organizational and time-management skills.
• Ability to coordinate with sponsors/CROs and sites.
• Experience with data entry into EDC systems.

Responsibilities

• Act as a constant line of communication between Milestone One Manager, staff, and Sponsor or CRO.
• Facilitate recruitment and vendor identification for site partnerships.
• Support data entry into EDC systems and reporting on protocol deviations.
• Assist in site readiness, training, and monitoring visits as needed.
• Develop tools and training programs for Milestone One site partners.

Skills

Patient assessments

Triage & vitals

EKG

Lab processing

EDC/EMR systems

MS Office

Time management

Communication skills

Fluent local language

Valid driver’s license

Education

University degree in life science, pharmacy, nursing, lab analytics or related (Master’s degree preferred)

GCP certification

IATA certification

CPR certification

Phlebotomy certification

ACRP/SOCRA clinical research certification

Tools

EDC/EMR vendor systems

Job description

Milestone One is seeking a Lead Site/Study Coordinator to supervise clinical trial activities across partner sites and ensure compliant, efficient study conduct. You will liaise with Milestone One managers, investigators, and sponsor/CRO representatives to streamline feasibility, recruitment, and data handling.

You will mentor site staff, oversee data entry in EDC systems, and help develop site tools and training programs to maintain high standards of study execution.