Global Site Merchandising Lead, eCommerce & Conversion

Saks Fifth Avenue; United States; Remote; USD 75,000 - 126,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Basic life insurance

Disability insurance

Employee discount

Job summary

Exemplar Luxury Group, a premier luxury retailer, seeks a Manager, Cross Category eCommerce to drive global site merchandising and conversion optimization. You will lead a two-person digital team, define end-to-end promotional strategies, and partner with marketing, product, and creative to elevate the online customer journey.

The role emphasizes data-driven decision making, site discovery, and cross‑functional leadership to maximize online sales and revenue growth across devices and markets.

Qualifications

• 5–7+ years of experience in e-commerce, site merchandising, or digital business management.
• Proven track record of improving online sales and KPIs.
• Strong analytical skills to interpret data and drive decisions.
• Deep understanding of e-commerce UX, SEO, and customer behavior.
• Excellent leadership and collaboration across cross-functional teams.
• Experience with A/B testing methodologies.

Responsibilities

• Develop and execute a global site merchandising strategy to maximize online sales.
• Directly manage, mentor, and develop two digital specialists.
• Architect end-to-end promotional content and navigation for events.
• Audit live site search, PLP performance and navigation across devices.
• Own end-to-end conversion funnel and lead optimization tests.
• Collaborate with ecommerce and technology teams on site enhancements.
• Manage product recommendations engines to drive cross- and up-selling.
• Analyze data with Adobe Analytics, Tableau, Looker and report findings.

Skills

E-commerce experience

Site merchandising

Digital business management

Leadership

Data analysis

A/B testing

SEO knowledge

Tools

Adobe Analytics

Tableau

Looker

Salesforce Commerce Cloud

Job description

Exemplar Luxury Group, a premier luxury retailer, seeks a Manager, Cross Category eCommerce to drive global site merchandising and conversion optimization. You will lead a two-person digital team, define end-to-end promotional strategies, and partner with marketing, product, and creative to elevate the online customer journey.

The role emphasizes data-driven decision making, site discovery, and cross‑functional leadership to maximize online sales and revenue growth across devices and markets.