Enterprise Architect – Global Service & Warranty Ecosystem

Trimble; Westminster (CO); On-site; USD 171,000 - 235,000; Full time

Job summary

Trimble seeks an Enterprise Architect to lead the Global Service and Warranty Ecosystem, guiding discovery and design of scalable architectures that reshape service journeys and field operations across regions.

This onsite Westminster, CO role partners with senior leadership to align business strategy with technical execution, delivering unified service frameworks, omnichannel support, and transparent lifecycle cost insights.

Qualifications

• 10+ years of enterprise or solution architecture in post-sales, service, or support.
• Proven track record architecting complex multi-region ecosystems for warranty entitlement, claims and field operations.
• Expertise integrating service functions with ERP and supply chain systems in large-scale environments.

Responsibilities

• Lead discovery and design of future-state service architectures for global warranty and repair processes.
• Design and govern scalable ecosystems for customer support, field services, and reverse logistics across CRM, ERP, and FSM platforms.
• Drive modern integration patterns via APIs and event-driven architectures for global scale and real-time data.
• Serve as a high-impact consultant to senior leadership shaping roadmaps for service analytics, SLA reporting and lifecycle cost visibility.
• Define reusable architectural patterns and reference architectures for delivery teams.

Skills

Enterprise architecture

Multi-region ecosystems

ERP integration

Executive communication

Job description

Architect Global Service Excellence: Lead the Future of Trimble's Warranty and Support Ecosystem!

Are you ready to redefine how a global technology leader supports its customers across the physical and digital worlds? As our next Enterprise Architect for the Global Service and Warranty Ecosystem, you will lead the discovery and design of scalable, cutting-edge architectures that transform service journeys, optimize global supply chains, and ensure seamless, omnichannel support for millions of users worldwide.

About Us

Trimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done. With relentless innovation in precise positioning, modeling and data analytics, Trimble enables essential industries including construction, geospatial and transportation. Whether it's helping customers build and maintain infrastructure, design and construct buildings, optimize global supply chains or map the world, Trimble is at the forefront, driving productivity and progress. Trimble empowers customers to drive productivity and progress with connected hardware and software solutions.

What Makes This Role Great

In this role, you will be the primary architect of Trimble's end-to-end service evolution, directly influencing how we manage global warranty entitlements, field services, and partner networks. You will have the unique opportunity to bridge the gap between high-level business strategy and technical execution, creating a unified global service framework that balances enterprise-scale efficiency with essential regional flexibility.

Key Exciting Responsibilities

• Spearhead the end-to-end discovery and design of future-state service architectures, transforming complex warranty and repair processes into streamlined global capability models.
• Design and govern scalable ecosystems for customer support, field services, and reverse logistics, ensuring seamless integration across CRM, ERP, and FSM platforms.
• Drive innovation through the establishment of modern integration patterns, utilizing APIs and event-driven architecture to support global scale and real-time data flow.
• Act as a high-impact consultant to senior leadership, influencing the strategic roadmap for service analytics, SLA reporting, and lifecycle cost visibility.
• Foster architectural excellence by defining reusable patterns and reference architectures that empower delivery teams to build sustainable, world-class service solutions.

Essential Skills & Experience

• You bring 10+ years of expertise in enterprise or solution architecture with a deep focus on post-sales, service, or support domains.
• You have a proven track record of architecting complex, multi-region ecosystems for warranty entitlement, claims, and global field operations.
• You possess expert-level knowledge of integrating service functions with ERP and supply chain systems in large-scale environments.
• You are a masterful communicator capable of translating complex technical visions into actionable strategies for executive stakeholders and technical teams alike.

Bonus Points For

• Advanced experience with AI-driven customer support tools or automated self-service digital platforms.
• Professional certifications in Enterprise Architecture frameworks such as TOGAF or Zachman.
• Prior experience navigating service architectures within the construction, geospatial, or transportation industries.

Logistics

Location: Westminster, CO (Onsite) Travel Requirement: 10-15%

Why You'll Love Working With Us

At Trimble, we're not just a company that "does good"—we are a team dedicated to making a tangible, positive Real-World Impact. We build innovative solutions designed to solve the world's most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow. You'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste. Collaborate with like-minded people: Our strong internal culture is a "hidden gem." You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We're a company of "visionary pragmatists" who think boldly and build things that work. Be an owner: Trimble thrives on individuals who take initiative and embrace ownership. You'll find an entrepreneurial spirit where success is often "self-authored," empowering proactive "doers."

Compensation

Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.

Hiring Range $170,600.00–$234,600.00 Pay Rate Type Salary Bonus Eligible? Yes Commission Eligible? No

Benefits

• Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans.
• Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan.

Diversity & Inclusion

At Trimble, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone can thrive. Guided by our core values—Belong, Innovate, and Grow—we embrace and celebrate differences, knowing they make us stronger and more innovative. We are proud to be an equal opportunity employer, welcoming individuals of all backgrounds and advancing opportunities while embracing race, color, gender identity, sexual orientation, religion, disability, veteran status, or any other protected and diverse characteristic. We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble. For more, please see Trimble's Code of Business Conduct and Ethics at https://investor.trimble.com, under “Corporate Governance.” Our mission to transform the way the world works starts with transforming how we work together. By actively listening, asking questions, and taking intentional actions, we cultivate a culture that provides equitable opportunities for everyone to contribute and grow.

Trimble’s Privacy Policy If you need assistance or would like to request an accommodation in connection with the application process, please contact [e-mail]. Trimble is transforming the way the world works by delivering products and services that connect the physical and digital worlds. Core technologies in positioning, modeling, connectivity and data analytics enable customers to improve productivity, quality, safety, and sustainability. From purpose built products to enterprise lifecycle solutions, Trimble software, hardware and services are transforming a broad range of industries such as agriculture, construction, geospatial and transportation and logistics. For more information about Trimble (NASDAQ: TRMB), visit www.trimble.com.