Global Service Project Coordinator

FII; Houston (TX); On-site; USD 70,000 - 95,000; Full time

Job summary

FII is seeking a Global Service Project Coordinator to orchestrate international service projects and supply chain activities across the US, Mexico, and APAC. You will collect and analyze operational data to drive project tracking, dashboards, and KPI visibility, collaborating with global teams to ensure timely execution.

You will monitor schedules, materials, shipments, and fulfillment, while preparing weekly and monthly reports and presentations that communicate progress and logistics

Qualifications

• Bachelor's degree in supply chain, logistics, data analytics, business analytics, project management, operations management, or related field.
• 2--3 years of experience in project coordination, supply chain, logistics, business operations, or data analysis.
• Strong analytical skills to collect, organize, validate, and interpret operational data and translate findings into actionable insights.
• Proficiency in Microsoft Excel (pivot tables, lookups) and data visualization; Power BI or other dashboard tools preferred.
• Familiarity with SAP, MES, ERP systems, inventory management, logistics coordination, and supply chain processes.
• Experience tracking KPIs, preparing management reports, and supporting data-driven decision-making.
• Strong organizational, communication, and problem-solving skills; able to manage multiple projects.
• Ability to collaborate with global teams and communicate across time zones.
• Fluency in English and Chinese; willingness to travel.

Responsibilities

• Coordinate global service projects and supply chain activities across the US, Mexico, and APAC regions to ensure timely execution.
• Monitor project schedules, material availability, shipment progress, and delivery commitments.
• Collect, consolidate, validate, and analyze operational data to support project tracking and business decisions.
• Maintain and update daily project trackers and dashboards covering KPIs and inventory movement.
• Identify risks and inefficiencies; use data analysis to drive timely resolutions.
• Prepare weekly and monthly reports and presentations on project progress and logistics performance.
• Coordinate with cross-functional teams to manage material movement and shipment arrangements.
• Track SAP storage location creation, data cleanup, and inventory discrepancies affecting projects.
• Facilitate communication across FXG, NV, ITC, Logistics, and Engineering for aligned priorities.
• Support process improvement by analyzing historical data and performance trends.
• Coordinate cross-regional meetings and track action items across time zones.
• Participate in early-morning or late-evening meetings as needed; travel to regional sites.

Skills

Data Analytics

Analytical skills

Education

Bachelor's degree in Supply Chain Management, Logistics, Data Analytics, Business Analytics, Project Management, Operations Management

Tools

Microsoft Excel

Power BI

SAP

MES

ERP systems

Job description

Job Title: Global Service Project Coordinator

Key Responsibilities

• Coordinate global service projects and supply chain activities across the US, Mexico, and APAC regions to ensure timely execution and alignment with business objectives.
• Monitor project schedules, material availability, shipment progress, delivery commitments, and service fulfillment to support project milestones.
• Collect, consolidate, validate, and analyze operational data from multiple regional teams to support project tracking, supply chain visibility, and business decision-making.
• Maintain and update daily project trackers and operational dashboards covering pack-out units, ITC throughput, APY, TOO, inventory status, and key performance indicators (KPIs).
• Analyze operational performance, identify trends, investigate data discrepancies, and highlight potential risks or inefficiencies affecting project execution and supply chain performance.
• Prepare weekly and monthly reports, data summaries, charts, and business review presentations to communicate project progress, logistics performance, inventory movement, and KPI trends.
• Coordinate with supply chain, logistics, warehouse, production, and engineering teams to manage material movement, shipment arrangements, and project-related requirements.
• Track and follow up on SAP storage location (SLOC) creation, MES data cleanup, inventory discrepancies, bonepile disposition, and other supply chain exceptions affecting project execution.
• Identify project risks, material shortages, logistics delays, and operational issues; use data analysis and cross-functional coordination to support root cause identification and timely resolution.
• Facilitate communication and follow-ups among global teams, including FXG, NV, ITC, Logistics, and Engineering, to ensure alignment on project priorities, deadlines, and deliverables.
• Support process improvement initiatives by analyzing historical data, monitoring performance trends, and recommending improvements to project execution, logistics efficiency, and operational processes.
• Coordinate cross-regional meetings, document key decisions, track action items, and follow up on commitments across different time zones.
• Participate in early-morning or late-evening meetings as needed to support global operations.
• Travel to regional sites as required for project implementation, audits, operational alignment, and issue resolution.

Qualifications

• Bachelor's degree in Supply Chain Management, Logistics, Data Analytics, Business Analytics, Project Management, Operations Management, or a related field.
• 2–3 years of experience in project coordination, supply chain, logistics, business operations, or data analysis.
• Strong analytical skills, with the ability to collect, organize, validate, and interpret operational data and translate findings into actionable insights.
• Proficiency in Microsoft Excel, including pivot tables, lookup functions, data visualization, and reporting; experience with Power BI or other dashboard tools is preferred.
• Familiarity with SAP, MES, ERP systems, inventory management, logistics coordination, and supply chain processes.
• Experience tracking KPIs, preparing management reports, identifying performance trends, and supporting data-driven decision-making.
• Strong organizational, communication, and problem-solving skills, with the ability to manage multiple projects and priorities.
• Ability to collaborate effectively with global teams and manage communication across different time zones.
• Fluency in both English and Chinese, including verbal and written communication.
• Willingness to travel to regional sites as required.

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