Global Service Portfolio Architect
HP
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Benefits offered by this job
Job summary
HP is seeking a senior services leader to strategically govern product support and solution portfolios across their lifecycle, ensuring pricing alignment and seamless service delivery. The role works with global teams to implement innovative services that meet evolving customer demands and drive profitable growth.
The position emphasizes analyzing the business to identify improvement opportunities, mentoring, and establishing service level agreements to ensure quality and consistency across
Qualifications
- Four-year or graduate degree in business administration or related discipline.
- Typically 7–10 years of work experience in service business management, delivery, or related fields.
Responsibilities
- Plan product support or solution portfolios across their lifecycle with pricing alignment and end-to-end service readiness.
- Collaborate with regional and global teams to implement innovative services and drive profitable growth.
- Leverage service data to identify sales opportunities and inform business growth strategies.
- Represent services in product development stages, including warranty support and cost analysis.
- Lead cross-functional initiatives with significant business impact using both technical and business acumen.
- Establish and manage service level agreements to ensure high-quality delivery.
- Develop marketing content and collateral to support service products and key accounts.
Skills
Education
Job description
HP is seeking a senior services leader to strategically govern product support and solution portfolios across their lifecycle, ensuring pricing alignment and seamless service delivery. The role works with global teams to implement innovative services that meet evolving customer demands and drive profitable growth.
The position emphasizes analyzing the business to identify improvement opportunities, mentoring, and establishing service level agreements to ensure quality and consistency across
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