Global Security Programs Lead — COE & Travel Risk

TikTok; San Jose (CA); On-site; USD 115,000 - 180,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) Match

Parental Leave

Disability Coverage

Life Insurance

Wellbeing Benefits

Paid Holidays

Paid Sick Days

Personal Time Off

Job summary

TikTok is seeking a Senior Program Manager for its Physical Security COE in San Jose. You will lead multiple programs across GSOC, Travel Security, and Intelligence, translating needs into scalable standards, tools, and improvements.

Collaborating with regional teams and vendors, you will maintain global SOPs, workflows, and QA, and drive AI-enabled advances in security operations and traveler support. This is a dynamic, high-impact role with strong collaboration across the company.

Qualifications

• Experience in program or project management across multiple priorities and cross-functional initiatives.
• Experience in GSOC/EOC, physical security, travel security, intelligence, emergency management, crisis management, or related fields.
• Experience developing SOPs, processes, governance, or quality programs.
• Strong stakeholder management, written communication, and discretion with sensitive information.

Responsibilities

• Lead multiple programs and initiatives across GSOC, Travel Security, and Intelligence, driving execution and governance.
• Translate operational needs and risks into practical processes, standards, tools, and improvements.
• Partner with regional teams and vendors to improve consistency, scalability, and service quality.
• Maintain and improve global SOPs, standards, workflows, and QA processes.

Skills

Program management

GSOC/EOC

SOPs governance

Stakeholder management

Job description

TikTok is seeking a Senior Program Manager for its Physical Security COE in San Jose. You will lead multiple programs across GSOC, Travel Security, and Intelligence, translating needs into scalable standards, tools, and improvements.

Collaborating with regional teams and vendors, you will maintain global SOPs, workflows, and QA, and drive AI-enabled advances in security operations and traveler support. This is a dynamic, high-impact role with strong collaboration across the company.