Global Security Operations Manager

SSC, Inc; Quincy (MA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K/403b Plan

Paid Time Off

Job summary

SSC, Inc. is seeking a Security Account Manager to oversee global shift operations, triage events, and manage responses affecting personnel, property, and assets.

You will lead security analysts, develop procedures, and coordinate with client sites to ensure timely, compliant risk management. The role requires strong leadership, experience supervising teams, and hands-on knowledge of access control, CCTV, video monitoring, and alarm systems.

Qualifications

• Associate degree required; Bachelor's preferred.
• 21 years of age or older.
• 4 years of supervisory experience.
• Must pass state security affidavit/registration.
• Drug screen required.
• Access to reliable transportation.

Responsibilities

• Oversee shift operation and security analysts; triage, elevate, and manage responses to events worldwide.
• Develop a comprehensive security management system with procedures and escalation/management responses.
• Evaluate and improve operator use of access control, video management, and alarm monitoring systems.
• Maintain situational awareness of events that may affect personnel, property, and infrastructure globally.
• Provide training, quality assurance, and performance assessments for staff.
• Ensure emergencies are addressed (medical, fire, hazmat, natural disasters).
• Assist in development/revision of SOC processes and work instructions.
• Front-line supervision in a GSOC or security command center environment.

Skills

Supervisory experience

CCTV Milestone

Access control & alarm monitoring

Open-source intelligence tools

Security technologies integration

Data capturing systems

Microsoft Office

Written and verbal communication

Customer service

Education

Associate degree

Bachelor's degree preferred

Tools

Milestone CCTV software

Access control systems

Intrusion detection systems

Alarm monitoring platforms

Open-source intelligence tools

SharePoint / Office 365

Job description

SSC, Inc. is seeking a Security Account Manager to oversee global shift operations, triage events, and manage responses affecting personnel, property, and assets.

You will lead security analysts, develop procedures, and coordinate with client sites to ensure timely, compliant risk management. The role requires strong leadership, experience supervising teams, and hands-on knowledge of access control, CCTV, video monitoring, and alarm systems.