Global Security Operations Center (GSOC) Operator

CoreWeave; Livingston (NJ); On-site; USD 60,000 - 90,000; Full time

Job summary

CoreWeave is seeking a GSOC Operator to join our 24/7/365 security team in Livingston, NJ. This role protects CoreWeave personnel, facilities, data centers, and critical infrastructure, ensuring continuous monitoring and rapid response to incidents.

You will manage security systems, process access requests, and coordinate incident responses, working with engineering, facilities, and service teams to maintain mission readiness and safety for all staff and locations.

Qualifications

• 2+ years of experience in GSOC/PSOC environments.
• Experience monitoring physical security systems and incident handling.

Responsibilities

• Monitor Genetec Security Center, CCTV, access control, intrusion detection, alarms, and environmental systems.
• Validate alarms using video, access-control data, and site context; troubleshoot and escalate as needed.
• Coordinate access requests; perform identity verification and credential handling.

Skills

GSOC/PSOC experience

Security monitoring

Incident management

Communication

Tools

Ontic

Jira

Wave PTX Dispatch

PagerDuty

Everbridge

Genetec Security Center

Job description

CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com .

About the Role

CoreWeave is seeking a GSOC Operator to join our 24/7/365 team in Livingston, NJ. This role supports the protection of CoreWeave personnel and infrastructure, corporate offices, data centers, other monitored locations, and the physical security systems that support those environments.

What You'll Do

Security Monitoring & System Health

• Conduct proactive, continuous monitoring and operational checks of Genetec Security Center, CCTV, access control, intrusion detection, alarm, environmental and life-safety notification, and related physical security systems.
• Assess and validate alarms using available video, access-control, site, and contextual information; perform approved first-line troubleshooting; and elevate system faults or monitoring degradation to the responsible engineering, network, facilities, provider, or site team.
• Document, route, track, and escalation physical-security system issues and related work items through resolution, including coordinating technician access and confirming restoration of monitoring capability.

Access & Credential Operations

• Process approved physical-access and credential requests, perform required identity-verification steps, and produce, quality-check, package, ship, track, secure, suspend, or deactivate credentials in accordance with established procedures and authorization requirements.
• Conduct authorized after-hours virtual escorts and maintain continuous monitoring, communication, and documentation for the duration of each escort.

Incident Management & Emergency Response

• Serve as the initial intake and coordination point for physical-security, life-safety, cyber-physical, and monitoring-degradation events; assess available information and initiate required response actions without unnecessary delay.
• Create and maintain incident records in Ontic, assign initial GSOC severity, and initiate approved PagerDuty and private /inci escalation workflows when required.
• Coordinate the physical-security component of active incidents, including onsite response, CCTV review, access-control correlation, evidence preservation, factual status updates, and documented transfer of incident ownership when another function assumes the lead.
• Initiate and support post-incident reviews for qualifying events by preserving evidence, reconstructing timelines, documenting lessons learned, and tracking follow-up actions.
• Maintain accurate shift-log entries and complete structured written and verbal handovers of open incidents, access requests, monitoring degradation, and other unresolved operational items.

Communication, Intelligence & Documentation

• Serve as a central communications hub, providing clear, timely, and factual updates through approved channels to CoreWeave teams, onsite security, service providers, emergency responders, and other authorized stakeholders.
• Operate Wave PTX Dispatch to monitor, acknowledge, and coordinate radio communications using assigned call signs, plain language, and closed-loop communication.
• Monitor threat, weather, provider, and other situational-awareness sources; assess potential impact to CoreWeave people and locations; and prepare approved advisories, BOLOs, SITREPs, or other internal products.
• Execute authorized Everbridge notifications and monitor delivery, acknowledgements, assistance requests, and emergency-accountability activity.
• Maintain accurate, contemporaneous records in Ontic and the designated shift log; use Jira and other approved systems for access and service-request workflows.
• Produce clear, timely incident summaries, timelines, evidence references, and approved reports for authorized stakeholders.

Note: Duties and responsibilities outlined are subject to change and refinement based on evolving operational demands.

Who You Are

Experience: 2+ years of experience in GSOC/PSOC environ