Global Security Operations Center Central Station Operator

Tricorps; Oklahoma City (OK); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Days

Job summary

TriCorps is seeking a Global Security Operations Center (GSOC) Central Station Operator to be based on-site in Oklahoma City. You will monitor video surveillance and alarms to protect client properties and coordinate responses with dispatch and contacts.

The role demands calm, clear communication, strong attention to detail, and reliability. Weekend or alternate shifts may be required in a secure, technology-driven environment.

Qualifications

• Fluent English; additional language is a plus.
• Excellent verbal and written communication.
• Basic Windows computer skills.
• Typing speed 20+ WPM.
• Strong organization and multitasking.
• Reliable, adaptable, and punctual.
• Weekend or alternate shifts may be required.
• Call center or central station experience preferred.

Responsibilities

• Monitor video surveillance and alarm systems for multiple client sites.
• Respond promptly to alarm signals and verify alerts.
• Place outgoing calls to confirm activity, dispatch authorities, and notify contacts.
• Document all responses and actions in the monitoring software.
• Maintain professional communication with customers, field personnel, and responding agencies.
• Assist with additional GSOC and operational support duties as assigned.

Skills

English fluency

Verbal communication

Written communication

Typing 20 WPM

Multitasking

Education

High School Diploma or Equivalent

Tools

Windows OS

Job description

Global Security Operations Center Central Station Operator

Oklahoma City, OK, United States of America

$ 14.00 - $ 17.00

Overview

TriCorps is an integrated security and technology firm specializing in providing cost-effective, world-class services tailored to meet the needs of our clients.

Founded in 2000, TriCorps has spent more than twenty-five years delivering physical security, electronic security, and cybersecurity services across the nation. With branch locations in every region we serve, we’re proud to protect clients of every size and industry with integrity and innovation.

TriCorps is staffed with some of the most experienced security and technology professionals in the industry. Our leadership team includes former military personnel, retired law enforcement officers, and technology experts who bring hundreds of years of combined experience.

At TriCorps, we believe true security goes beyond protection—it’s built on partnership, trust, and excellence. We’re committed to innovation and continual improvement, setting the standard for integrated security and technology through our dedication to clients and our people.

Job Skills / Requirements

TriCorps Security is hiring professional and motivated Global Security Operations Center (GSOC) Central Station Operators to join our team in Oklahoma. This position is on-site and focuses on monitoring video surveillance, alarm systems, and incident activity to help ensure the safety and security of client properties.

As part of the Global Security Operations Center team, you will serve as a key communication point for alarm response, dispatch coordination, and customer communication. This role requires attention to detail, clear communication, and the ability to remain calm and composed in fast-paced or high-stress situations.

Responsibilities

• Monitor video surveillance and alarm systems for multiple client sites.
• Respond promptly to alarm signals and follow on-screen instructions to verify and assess alerts.
• Place outgoing calls to confirm alarm activity, dispatch the appropriate authorities, and notify designated contacts.
• Accurately document all responses, communications, and actions taken within the alarm monitoring software.
• Maintain professional communication with customers, field personnel, and responding agencies at all times.
• Assist with additional GSOC and operational support duties as assigned.

Professional Expectations

• Stay calm and communicate clearly during alarm events or customer interactions.
• Maintain a professional demeanor, reliability, and accuracy throughout all tasks.
• Prioritize multiple responsibilities efficiently while ensuring attention to detail.
• Work independently or collaboratively as part of a team.
• Uphold TriCorps' standards of professionalism, vigilance, and integrity.

Qualifications

• Fluent in English; proficiency in an additional language is a plus.
• Excellent verbal and written communication skills.
• Basic computer proficiency, including Microsoft Windows and related programs.
• Ability to type a minimum of 20 words per minute.
• Strong organizational, multitasking, and time management skills.
• Dependable work ethic and ability to adapt to changing priorities.
• Flexibility to work weekends or alternate shifts as needed.
• Call center or central station experience preferred, but not required.

Schedule & Work Environment

• Positions available in Oklahoma.
• This position is on-site and may include weekends or alternate shift schedules.
• GSOC Operators work in a secure, technology-driven environment supporting continuous monitoring operations.

Education Requirements (All)

High School Diploma or Equivalent

Certification Requirements (All)

Valid State Driver's License

Additional Information / Benefits

• Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days
• This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends, IN PERSON (On-Site) Position