Global Sales Tech Strategist: Buyer Journey & Analytics

Ciena; Little Rock (AR); On-site; USD 108,600 - 179,300; Full time

Job summary

Ciena is seeking a Sales Technology Consultant to own and evolve the global buyer journey technologies and processes. You will collaborate with Sales, IT, marketing, and services to map customer interactions to business goals and drive data‑driven decision making.

The role requires hands‑on Agile leadership, cross‑functional collaboration, and experience with Salesforce and other sales platforms to deliver value at scale across regions.

Qualifications

• 4+ years owning the buyer journey or related customer‑facing roles such as sales, sales enablement, or commercial management.
• Experience implementing sales processes, methodologies, or playbooks for global teams.

Responsibilities

• Own the buyer journey related roadmap and delivery.
• Work in an Agile team with Product Manager, IT, developers, and architects to deliver solutions that meet business requirements.
• Gather, prioritize, and articulate business needs to IT in JIRA; produce clear stories and acceptance criteria.
• Provide training and communications for launches; collaborate with Sales Enablement on timing.

Skills

Agile Product Owner

Stakeholder communication

Cross-functional collaboration

Sales enablement experience

Education

Bachelor’s or Master’s degree or equivalent experience

Tools

Salesforce

Job description

Ciena is seeking a Sales Technology Consultant to own and evolve the global buyer journey technologies and processes. You will collaborate with Sales, IT, marketing, and services to map customer interactions to business goals and drive data‑driven decision making.

The role requires hands‑on Agile leadership, cross‑functional collaboration, and experience with Salesforce and other sales platforms to deliver value at scale across regions.