Global S&OP Process Leader: Strategy, Automation & Growth

Ciena; Hanover (MD); On-site; USD 169,000 - 240,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

ESPP

Paid holidays

Paid time off

Employee Assistance Program

Paid family leave

Job summary

Ciena invites a seasoned Global Process Owner for S&OP to shape a future-ready operating model across global teams. You will partner with Sales, Finance, Operations, and Technology to drive governance, analytics, and enterprise-wide impact.

In this leadership role, you will steer KPI development, digital platforms, and automation initiatives to improve forecasting, capacity planning, and decision quality while fostering a culture of continuous improvement and collaboration.

Qualifications

• 10+ years in supply chain, operations, or planning roles.
• 7+ years leading global S&OP processes.
• Global/enterprise business process ownership experience.
• Expertise with Kinaxis, SAP IBP, Anaplan, or Oracle.
• Bachelor's degree in SCM, Engineering, or Business Administration.

Responsibilities

• Own, design, and govern the global end-to-end S&OP process.
• Establish global governance including roles and decision rights.
• Define, track, and report KPIs for S&OP effectiveness.
• Lead digital transformation with technology teams for planning platforms.
• Champion automation and AI/ML to improve forecasting and capacity modeling.
• Develop a continuous improvement roadmap to advance S&OP maturity.
• Drive cross-functional alignment as SME and trusted advisor.

Skills

Leadership

Strategic thinking

Executive collaboration

Change management

Process design

Education

Bachelor's degree in Supply Chain Management/Engineering/Business Administration

Tools

Kinaxis

SAP Integrated Business Planning

Anaplan

Oracle

Job description

Ciena invites a seasoned Global Process Owner for S&OP to shape a future-ready operating model across global teams. You will partner with Sales, Finance, Operations, and Technology to drive governance, analytics, and enterprise-wide impact.

In this leadership role, you will steer KPI development, digital platforms, and automation initiatives to improve forecasting, capacity planning, and decision quality while fostering a culture of continuous improvement and collaboration.