Global Sales Support Specialist

McLane Global; Georgia; On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Competitive base compensation

Full Benefits including Medical,Dental

401(k) with Employer Match

Paid Holidays

Paid vacation, personal, and sick days

Background check and drug screening

No visa sponsorships

Job summary

McLane Global is seeking an International Sales Support Coordinator to back the international sales team with admin, logistics, and customer service tasks. You will manage exports, process orders, coordinate documentation, and prepare sales reports.

The role requires 3–5 years of relevant experience, strong Excel/ERP skills, and the ability to work well in a team. A bachelor’s or associate’s degree in a related field is preferred, with language skills a plus.

Qualifications

• Bachelor’s or associate's degree in logistics, international studies, business, or related field preferred.
• 3–5 years of relevant work experience.
• Eager to learn with ability to learn quickly and retain information.
• Strong attention to detail, organizational, and multitasking skills.
• Strong computer skills including MS Excel and ERP like D365.
• Strong work ethic and desire to win and grow.
• Works well in a team environment.
• Foreign language proficiency (Spanish or Arabic) a plus.

Responsibilities

• Manage and monitor inbound shipments for export through the ERP system.
• Process sales and purchase orders.
• Assist with international registration documentation.
• Resolve discrepancies with suppliers on damage and credits.
• Communicate with stakeholders including sales, warehouse, freight forwarders, USDA, and customers.
• Ensure timely and accurate processing of export shipments.
• Coordinate with sales teams to understand customer requirements and provide support.
• Handle customer inquiries and complaints to ensure satisfaction.
• Provide product information and support to international clients.
• Track sales orders and update customers on status.
• Prepare and present sales reports to management.
• Work on sales analysis, presentations, and PowerBI reports.
• Monitor accounts payable and receivable for timely payments.
• Ensure compliance with export laws and regulations.
• Manage sample procurement, packing, and shipment via UPS/DHL.
• Prepare and handle samples and documents for trade shows and marketing.
• Support the international sales team in other tasks assigned by Sales Supervisor.

Skills

Attention to detail

Organizational skills

Multitasking

Teamwork

MS Excel

ERP systems

Education

Bachelor's or Associate's degree in logistics

Related field preferred

Tools

D365 ERP

MS Excel

Job description

McLane Global is seeking an International Sales Support Coordinator to back the international sales team with admin, logistics, and customer service tasks. You will manage exports, process orders, coordinate documentation, and prepare sales reports.

The role requires 3–5 years of relevant experience, strong Excel/ERP skills, and the ability to work well in a team. A bachelor’s or associate’s degree in a related field is preferred, with language skills a plus.