Global Sales Admin & Export Support Specialist

MPLOY Limited; South Carolina; On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Group Life

Income Protection

Private Medical Insurance

Enhanced Annual Leave

35-hour week

Job summary

MPLOY Limited is seeking a proactive Sales Co-ordinator to join our Dorchester team. You will manage customer enquiries, quotations, pro-forma invoices, and order acknowledgements, and support dispatch and export procedures while keeping CRM data up to date to ensure accurate processing for global customers.

This role emphasises high-quality customer service, collaboration with internal teams and distributors, and opportunities to grow within international trade and sales administration.

Qualifications

• Experience in a sales administration or order processing role.
• Familiarity with CRM systems and Microsoft Office (Excel, Word, PowerPoint).
• Interest in international trade and export processes.
• Organised, accurate, and customer-focused.

Responsibilities

• Act as a key point of contact for customers via phone, email, and web chat.
• Manage incoming enquiries, quotations, pro-forma invoices, and order acknowledgements.
• Maintain and update customer data within a CRM system.
• Forward leads to distributors and follow up on quotes and pro-forma orders.
• Support with dispatch and export procedures, including packing and invoicing.
• Administer training certificates and assist with customer training coordination.
• Support wider sales activities such as loan/demo stock management and calibration reminders.
• Attend trade exhibitions occasionally.

Skills

CRM systems

MS Office

Communication skills

Customer focus

Job description

MPLOY Limited is seeking a proactive Sales Co-ordinator to join our Dorchester team. You will manage customer enquiries, quotations, pro-forma invoices, and order acknowledgements, and support dispatch and export procedures while keeping CRM data up to date to ensure accurate processing for global customers.

This role emphasises high-quality customer service, collaboration with internal teams and distributors, and opportunities to grow within international trade and sales administration.